Samsung Galaxy Book4 Ultra - 16 Inch - 32 GB Memory - 1 TB Storage - Intel Core i9
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Product Information
Full details
The Samsung Galaxy Book4 Ultra is designed for business professionals and power users who demand peak performance and a superior visual experience. Its key benefit is the seamless integration of cutting-edge processing power, a stunning Dynamic AMOLED 2X display, and deep integration with the Samsung Galaxy ecosystem. A potential caveat for some users might be its premium positioning, reflecting its high-end specifications.
All features
| Colour | Grey |
|---|---|
| RAM | 32 GB |
| Processor Family | Intel Core i9 |
| Internal Storage Capacity | 1 TB |
| Screen Size | 16 |
| Processor | Intel Core |
| Series | Galaxy Book4 Ultra |
| Model Part Number | NP964XGL-XG2US |
| Brand | Samsung |
Extended Product Information
FAQs
What is the processor in the Samsung Galaxy Book4 Ultra?
The Samsung Galaxy Book4 Ultra is powered by an Intel® Core™ Ultra 9 Processor (Series 1) model 185H.
Can I upgrade the RAM on this laptop?
No, the 64 GB of LPDDR5x-SDRAM is on-board and not user-upgradeable.
What kind of display does it have?
It features a 16-inch Dynamic AMOLED 2X touchscreen with a WQXGA+ resolution (2880 x 1800 pixels) and a maximum refresh rate of 120 Hz.
How do I connect other Galaxy devices?
You can connect using features like Quick Share for file transfer, Second Screen to use your tablet as an extended display, and enjoy call/message continuity. Ensure Bluetooth and Wi-Fi are enabled on both devices.
Does it have a dedicated graphics card?
Yes, it is equipped with an NVIDIA GeForce RTX 4050 discrete graphics card.
What operating system does it come with?
The laptop comes with Windows 11 Pro pre-installed.
What is the battery capacity and charging speed?
It has a 4900 mAh Lithium-Ion battery and supports charging with a 140 W AC adapter.
What ports are available on the laptop?
The laptop includes 2 Thunderbolt 4 ports, 1 HDMI 2.1a port, 1 USB 3.2 Gen 2 Type-A port, a combo headphone/mic port, and a card reader integrated for MicroSD cards.
Troubleshooting
Laptop won't turn on
Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the issue persists after charging for at least 30 minutes, contact Samsung support.
Screen is dim or has display issues
Check the display brightness settings in Windows. Ensure the laptop is not in power-saving mode, which may reduce brightness. If the problem persists, restart the laptop. For persistent display anomalies, contact support.
Poor Wi-Fi or Bluetooth connectivity
Restart your router and modem. Ensure Wi-Fi and Bluetooth are enabled on the laptop. Update your Wi-Fi and Bluetooth drivers through Samsung Update or Device Manager. Move closer to the Wi-Fi router if signal strength is weak.
Performance is slow or sluggish
Close unnecessary applications running in the background. Restart the laptop. Check Task Manager for resource-hungry processes. Ensure the laptop has adequate ventilation and is not overheating. Run a virus scan to check for malware.
Galaxy device not connecting or syncing
Verify both devices are on the same Wi-Fi network. Ensure Bluetooth is enabled on both. Restart both devices. Check that Quick Share or other relevant Samsung features are enabled and updated on both devices.
Pros and Cons
Pros
- Exceptional performance powered by Intel Core Ultra 9 and NVIDIA RTX 4050.
- Stunning 16-inch Dynamic AMOLED 2X touchscreen with vibrant colors and high resolution.
- Ample 64 GB RAM and 1 TB SSD for demanding workflows and multitasking.
- Deep integration with other Samsung Galaxy devices enhances productivity.
- Premium build quality and sleek, portable design.
- Enhanced security features provide peace of mind for sensitive data.
Cons
- High-end specifications may come at a premium price point.
- On-board memory (LPDDR5x-SDRAM) means RAM is not user-upgradeable.
- While portable, its power-focused nature means it's heavier than ultrabooks.
- Battery life may vary significantly under heavy load.
- Limited port selection compared to some business laptops, relying on Thunderbolt/USB-C for expansion.
Setup, Compatibility & Care
Setup: The Galaxy Book4 Ultra comes with Windows 11 Pro pre-installed. Upon first boot, follow the on-screen prompts to set up your Windows user account, connect to a Wi-Fi network, and sign in with your Microsoft account. For optimal experience, ensure all Windows updates are installed. Samsung encourages users to explore the Samsung Settings app for system optimizations and Galaxy device connection features.
Compatibility: This laptop is designed to be highly compatible with other Samsung Galaxy devices (smartphones, tablets, TVs) through features like Quick Share, Second Screen, and call/message continuity. It also supports standard Windows applications and peripherals. The inclusion of Thunderbolt 4 ports ensures compatibility with a wide range of high-speed external devices and docking stations.
Care: To maintain the laptop's performance and longevity:
- Cleaning: Use a soft, lint-free microfiber cloth to clean the screen and chassis. For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaning solution. Avoid spraying liquids directly onto the device. Ensure the device is powered off and unplugged before cleaning.
- Ventilation: Keep the laptop's air vents clear of obstructions to prevent overheating. Avoid using the laptop on soft surfaces like beds or couches for extended periods.
- Battery: To preserve battery health, avoid exposing the device to extreme temperatures. Utilize Windows battery management settings to optimize charging and power consumption.
- Storage: When storing the device for extended periods, ensure the battery is charged to around 50-60% and store it in a cool, dry environment.