Setup, Compatibility & Care
When your Viscotherapy Balance mattress arrives, ensure it is placed on a compatible, flat surface such as a slatted bed frame or a solid divan base. Avoid placing the mattress on uneven or damaged surfaces, as this can lead to premature sagging or loss of support. To care for your mattress, periodically rotate it from head to foot every three months to encourage even wear. The removable zip cover can be taken off for laundering according to the care label instructions to keep your sleep environment hygienic. Allow the mattress to settle for several hours after unboxing to ensure the foam expands fully to its 20cm profile.