Ninja Woodfire Pro Connect XL Outdoor Electric BBQ Grill & Smoker - Black & Blue

Wood pellets are primarily used for the 'Grill' and 'Smoke' functions to impart smoky flavor. Functions like 'Air Fry', 'Bake', 'Reheat', and 'Dehydrate' do not require wood pellets.

Ninja recommends using Ninja Woodfire Pellets for the best results and to maintain warranty. However, other 100% hardwood pellets (like hickory, mesquite, or applewood) can also be used.

No, this is an outdoor-use electric grill and smoker. It is not designed for indoor use due to the smoke production and heat.

The XL capacity can accommodate up to 10 burgers, 6 steaks, 4 racks of ribs, 2 whole chickens (up to 3kg each), or 12 wings.

The digital probe itself is designed to withstand cooking temperatures. However, it is not rated for submersion in water. Always clean it with a damp cloth.

The duration depends on the selected smoke level and cooking time. A full smoker box typically lasts for up to 30-45 minutes of continuous smoking, allowing for flavor infusion.

Ninja typically offers a 2-year warranty on their products, but it's best to check the specific warranty information included with your product or on the Ninja website for confirmation.

Ensure the power cord is securely plugged into a working outlet. Check that the temperature and cooking function are correctly set. Verify that the wood pellet smoker box is properly inserted.

Confirm that wood pellets are loaded into the smoker box and that the smoker function is activated. Ensure the pellets are dry and fresh. Check that the smoker box is correctly positioned.

Make sure Bluetooth is enabled on your smartphone and that you are within range of the grill. Close and reopen the Ninja Pro Connect app. Restart both your smartphone and the grill. Ensure your app is updated to the latest version.

Ensure the grill grate is clean and level. Avoid overcrowding the grill plate; cook in batches if necessary. For air frying, ensure food is spread evenly in the crisper basket.

Refer to the user manual for specific error code meanings. Often, unplugging the grill, waiting a minute, and plugging it back in can resolve temporary glitches.