Phoenix Vela Security Safe - SS0801K

The Phoenix Vela SS0801K is recommended for overnight cash cover of £1,000 and valuables cover up to £10,000. Always check with your insurance provider for specific requirements.

Yes, fixing bolts are supplied with the safe for installation into brick walls or concrete floors.

This safe is designed for fixing to solid brick walls or concrete floors. Fixing to wooden surfaces is not recommended as it does not provide adequate security or stability.

The Phoenix Vela SS0801K features a high-quality key-lock mechanism.

Clean the exterior of the safe with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaning materials that could damage the finish.

Please refer to the product specifications for exact external and internal dimensions.

This model is designed for security against theft and is not rated for fire resistance. For fire protection, a specific fireproof safe would be required.

Ensure the correct key is fully inserted and turned completely. Check that no debris is obstructing the keyhole. If the key seems to turn but the bolts don't retract, there might be an internal issue; contact customer support.

Check the keyhole for dust or debris. Try gently wiggling the key. Applying a small amount of graphite lubricant to the keyhole may help. If the key is bent, it will need replacement.

Ensure the door is fully closed and aligned correctly before locking. Check for any obstructions around the bolt mechanism.

Verify that all supplied fixing bolts are tightened securely into the wall or floor. Ensure the mounting surface is solid and not crumbling.