Reflex Active NC Bluetooth Earbuds - Pro - Black

Transparency mode can typically be activated by a long press on one of the touch controls, or through the companion app. Refer to the app for specific control mapping.

Yes, both the left and right earbuds can be used independently for mono listening.

The earbuds offer up to 6 hours of playtime, and the charging case provides an additional 25 hours, bringing the total playtime to approximately 31 hours.

The earbuds are moisture-resistant, making them suitable for sweat and light splashes. They are not designed for submersion in water.

Playback controls such as play, pause, skip track, and volume adjustment are managed via the touch-sensitive areas on the earbuds. Specific functions may vary based on customization via the app.

Yes, a free app is available for complete control and customization of on-ear controls and sound settings.

These earbuds are manufactured from recycled materials.

Ensure Bluetooth is enabled on your device. Place both earbuds in the charging case, close the lid for 10 seconds, then reopen to re-initiate pairing mode. Forget the earbuds in your device's Bluetooth settings and try pairing again.

Check if the earbud is properly seated in the charging case to ensure it's charging. Clean the charging contacts on the earbud and in the case. Try resetting the earbuds by placing them in the case, closing the lid, and waiting 10 seconds before reopening.

Ensure your device is within Bluetooth range (typically 30 feet/10 meters). Minimize interference from other wireless devices or physical obstructions. Update your device's operating system and Bluetooth drivers.

Ensure you have a proper seal with the correct size ear tips. Clean any debris from the earbud vents. Confirm that ANC mode is activated through the touch controls or the companion app.

Ensure the earbuds are clean and dry. Try resetting the earbuds. If using the app, check if touch control customization has disabled certain functions.