Raleigh ONE - Sage Grey - Gloss

The smart e-bike built for freedom. Crafted for the city. Powered by heritage. Raleigh ONE is the ...

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Product Information

Full details

The Raleigh ONE e-bike in Sage Grey Gloss is designed for urban commuters seeking a reliable, low-maintenance, and smart cycling experience. Its key benefit is effortless city navigation with intuitive power assist and long-lasting battery life, though its one-size frame may not suit all riders. Key features include a powerful yet smooth motor, a long-range removable battery, and integrated smart technology via the Raleigh app.

All features

Model Part NumberV25ONE10
BrandRaleigh

Extended Product Information

FAQs

What is the expected battery range?

The 360WH battery can provide up to 80km of range, depending on factors like rider weight, terrain, assist level, and weather conditions.

How long does the battery take to charge?

A full charge typically takes approximately 4-6 hours. Please refer to the charger's specifications for precise details.

Can I ride the bike in the rain?

Yes, the Raleigh ONE is equipped with hydraulic disc brakes and is designed to be ridden in various weather conditions. Ensure you keep electrical components clean and dry after riding in wet conditions.

What kind of maintenance does the carbon belt drive require?

The carbon belt drive is virtually maintenance-free. It does not require lubrication and is resistant to stretching and corrosion, unlike traditional chains.

Is the bike suitable for off-road use?

The Raleigh ONE is primarily designed for city commuting and paved surfaces. While its thick tires offer some comfort on light trails, it is not intended for rugged off-road terrain.

How do I update the bike's firmware?

Firmware updates are typically managed through the Raleigh app. Ensure your app is up-to-date and follow any prompts for bike firmware updates when connected.

What is the warranty on the Raleigh ONE?

Raleigh offers a comprehensive warranty on their e-bikes, covering the frame, motor, and battery. Specific terms and durations can be found in the warranty documentation provided with the bike or on the Raleigh website.

Troubleshooting

E-bike not powering on

Ensure the battery is correctly seated and charged. Check that the power button has been pressed. If the issue persists, consult the Raleigh app or a dealer.

Motor not providing assist

Verify that the battery is charged and properly connected. Check that the bike's speed sensor is clean and unobstructed. Ensure the assist level is set appropriately in the app or on the bike's display.

Brakes feel weak

Check the brake pads for wear. Ensure the hydraulic brake lines are not damaged and that the system is not leaking. Professional adjustment or bleeding may be required.

App not connecting to the bike

Make sure Bluetooth is enabled on your smartphone. Restart both your phone and the bike. Reinstall the Raleigh app if necessary and attempt to re-pair the device.

Pros and Cons

Pros

  • Low maintenance with belt drive and reliable components.
  • Long battery range suitable for daily commutes and leisure rides.
  • Smooth and intuitive power assist for a natural riding feel.
  • Integrated smart features enhance the riding experience and security.
  • Excellent visibility with integrated front and rear lights.

Cons

  • One-size frame may not fit all riders comfortably.
  • Reliance on the app for certain smart features.
  • As an e-bike, it has a higher initial cost compared to traditional bicycles.

Setup, Compatibility & Care

Setup: The Raleigh ONE arrives mostly assembled. Basic setup typically involves adjusting the saddle height and handlebar position to your preference. Ensure tires are inflated to the recommended pressure. For full smart functionality, download the Raleigh app from your device's app store and follow the on-screen instructions to pair your bike.

Compatibility: The Raleigh app is compatible with most modern iOS and Android smartphones. The bike utilizes standard bicycle components for wear items (tires, brake pads) which can be serviced at most reputable bike shops.

Care:

  • Keep the bike clean by wiping it down with a damp cloth. Avoid high-pressure water jets, especially near electrical components.
  • Periodically check tire pressure and inflate as needed.
  • Inspect the carbon belt drive for any signs of damage or excessive wear. Lubrication is not required.
  • Charge the battery regularly, even during periods of non-use, to maintain its health.
  • Store the bike and battery in a dry place, away from extreme temperatures.

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