Reolink Video Doorbell PoE - Black

Answer the door before the bell rings with the 1st generation of Reolink Video Doorbell. Smart per...

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Product Information

Full details

The Reolink Video Doorbell PoE is designed for homeowners seeking enhanced home security with a reliable, wired connection. This doorbell offers 5MP Super HD video, person detection, and two-way audio, allowing you to see and speak to visitors from anywhere. A key consideration is that it requires a PoE (Power over Ethernet) setup or existing doorbell wiring, which may require professional installation for some users. This guide will help you understand its features, set it up, and troubleshoot any issues.

All features

ColourBlack
Model Part Number2123994
BrandReolink

Extended Product Information

FAQs

How do I reset the Reolink Video Doorbell PoE?

Press and hold the reset button (usually located on the back or side of the doorbell) for about 10 seconds until the device resets.

What is the maximum MicroSD card size supported?

The Reolink Video Doorbell PoE supports MicroSD cards up to 256GB.

Can I use this doorbell without a chime?

No, the chime unit is required to hear notifications inside your home. The chime is included.

Does the doorbell support 5GHz Wi-Fi?

No, this is a PoE (wired) doorbell. It does not use Wi-Fi for connectivity.

How do I update the firmware?

You can update the firmware through the Reolink app. Navigate to the device settings and look for the firmware update option.

Can I view the video on my computer?

Yes, you can view the video through the Reolink client software or web-based management interface.

What is the warranty period?

The Reolink Video Doorbell PoE comes with a 2-year warranty.

How do I enable person detection?

Person detection is enabled by default. Ensure the motion detection settings are configured correctly in the Reolink app.

Troubleshooting

Device won't power on.

Check the power connection, PoE switch/injector, and wiring. Ensure the doorbell is receiving power.

Poor video quality.

Check the network connection and ensure sufficient bandwidth. Clean the lens with a soft cloth.

No audio.

Check the microphone and speaker settings in the Reolink app. Ensure that the volume is turned up.

Motion detection not working.

Check the motion detection settings in the Reolink app. Adjust the sensitivity and motion zones as needed.

Chime not ringing.

Ensure the chime unit is plugged in and paired with the doorbell. Check the chime volume settings.

Pros and Cons

Pros

  • High-resolution video for clear identification.
  • Reliable wired connection for consistent performance.
  • Person detection reduces unwanted notifications.
  • Wide viewing angle captures a broader area.
  • Two-way audio for convenient communication.
  • Supports local storage for video recordings.

Cons

  • Requires PoE or existing doorbell wiring for setup.
  • Installation may require some technical knowledge or professional help.
  • Reliance on a wired internet connection.
  • Requires a separate chime unit (included).
  • Limited cloud storage options (if applicable).
  • May require adjustments to motion zones to minimize false alerts.

Setup, Compatibility & Care

Setup

  1. Wiring: Connect the doorbell to your existing doorbell wiring or use a PoE switch/injector. Follow the wiring diagrams in the Reolink manual.
  2. Mounting: Securely mount the doorbell to your door frame or wall using the provided screws and mounting bracket.
  3. Network Connection: Connect the doorbell to your network via the Ethernet cable. Ensure a stable internet connection.
  4. Chime Unit: Plug the included chime unit into a power outlet in your home and pair it with the doorbell.
  5. App Setup: Download the Reolink app on your smartphone or tablet and follow the in-app instructions to add your doorbell to your account.

Compatibility

The Reolink Video Doorbell PoE is compatible with:

  • Reolink NVRs
  • MicroSD cards up to 256GB
  • Android and iOS devices
  • Amazon Alexa and Google Assistant (for voice control)

Care

  • Cleaning: Use a soft, damp cloth to clean the doorbell. Avoid using harsh chemicals or abrasive cleaners.
  • Firmware Updates: Regularly update the doorbell's firmware via the Reolink app to ensure optimal performance and security.
  • Storage: Ensure the MicroSD card is formatted correctly and has sufficient storage space.

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