RAK Ceramics Synergy Square Cool Touch Riser Shower - Chrome

The RAK Ceramics Synergy Square Cool Touch Thermostatic Shower Column is a high-quality, stylish, ...

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Wholesale DomesticRak Ceramics Chrome Square Cool Touch Thermostatic Shower Column With Fixed Head And Shower Kit | | Brass | 294Mm X 735Mm X 510Mm
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Product Information

Full details

The RAK Ceramics Synergy Square Cool Touch Thermostatic Shower Column is designed for homeowners seeking a safe, stylish, and versatile showering experience. Its primary benefit is the 'cool touch' technology, preventing scalding by keeping the main body cool. A potential consideration is that the brushed brass coating may require specific cleaning agents to maintain its finish. This shower column features a thermostatic exposed valve, a height-adjustable riser rail, a fixed overhead shower head, and a 3-function hand shower with a 1.5m hose.

All features

Model Part NumberSynergy Square Cool Touch Riser Shower
BrandRAK Ceramics

Extended Product Information

FAQs

What is 'Cool Touch' technology?

Cool Touch technology means the external surface of the shower valve remains cool during operation, preventing accidental burns. This is achieved through a barrier within the valve that keeps hot water away from the outer casing.

How do I adjust the height of the shower head?

The shower column features a telescopically adjustable riser rail. Typically, there is a clamp or mechanism on the rail that you loosen to slide the rail up or down to your desired height, then retighten.

What is the warranty period for this shower?

The RAK Ceramics Synergy Square Cool Touch Thermostatic Shower Column comes with a 15-year guarantee.

Can I use this shower with a low-pressure water system?

While WRAS approved, thermostatic showers generally perform best with adequate water pressure. It is recommended to check the minimum operating pressure specified in the product manual to ensure optimal performance with your system.

How do I clean the brushed brass finish?

Clean the brushed brass finish with a soft, damp cloth. Avoid abrasive cleaners or chemicals. For tougher spots, use a mild, non-abrasive soap or a specialized cleaner for brass finishes, then rinse and dry thoroughly.

What are the 3 modes on the hand shower?

The specific modes can vary but typically include a standard spray, a massage setting, and a mixed or gentle flow. Refer to the product manual for the exact functions of each mode.

Is this a concealed or exposed shower valve?

This is an exposed valve shower, meaning the main valve body is visible on the surface of the wall, simplifying installation and maintenance.

Troubleshooting

No hot water or fluctuating temperature.

Check that the hot and cold water supplies are correctly connected to the valve. Ensure your water heater is functioning correctly and that there is adequate water pressure. Thermostatic valves require a minimum pressure differential to function correctly; consult the manual.

Low water flow from shower heads.

Check for blockages in the shower heads (limescale buildup) and clean them. Inspect the shower hose for kinks or damage. Ensure the main water supply to the shower is fully open and that no filters are clogged.

Shower body is hot to touch.

This indicates the cool touch feature may not be functioning correctly. Ensure the shower is installed with the correct hot and cold water feeds. If the problem persists, contact customer support or a qualified plumber, as there may be an internal fault.

Riser rail is loose or won't stay in place.

Ensure all fixing screws for the riser rail brackets are tightened securely. If the rail is slipping, check that the wall fixings are sound and that the rail itself is correctly seated in its brackets.

Pros and Cons

Pros

  • Enhanced safety with cool touch technology.
  • Precise and consistent water temperature control.
  • Adjustable height for user comfort.
  • Versatile showering options with hand shower.
  • Durable and stylish brushed brass finish.
  • Backed by a 15-year guarantee for peace of mind.

Cons

  • Brushed brass finish may require specific cleaning to maintain appearance.
  • Requires adequate water pressure for optimal performance.
  • Exposed valve design, while easy to install, is a matter of aesthetic preference.

Setup, Compatibility & Care

Setup:

This is an exposed thermostatic shower valve, designed for straightforward installation. Ensure your water supply lines are correctly positioned and connected according to standard plumbing practices. The riser rail is telescopically adjustable, allowing you to set the ideal height before final fixing. Always follow the manufacturer's detailed installation manual for specific steps and required tools.

Compatibility:

This shower is compatible with most standard UK water systems, including gravity-fed, combi-boilers, and unvented systems. It is WRAS approved, indicating compliance with water supply regulations. Ensure your water pressure is adequate for optimal performance (refer to manufacturer specifications for minimum/maximum recommended pressure).

Care:

To maintain the brushed brass finish, clean regularly with a soft, damp cloth. Avoid abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the coating. For limescale, use a mild vinegar solution applied with a soft cloth, then rinse thoroughly. Periodically check and clean the shower heads to ensure consistent water flow.

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