Poly Sync 10 Speakerphone - HP Poly
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Product Information
Full details
The HP Poly Sync 10 Speakerphone is designed for professionals seeking clear, high-quality audio for online meetings and conference calls. Its key benefit is its user-friendly operation and versatile compatibility, allowing for seamless integration with various communication platforms. A potential caveat is its wired-only connectivity, which may limit placement options for some users. This portable speakerphone enhances voice clarity with its dual-microphone array, reduces background noise, and supports full-duplex audio for simultaneous conversations. Its compact, IP64-rated design makes it durable and suitable for any workspace.
All features
| Model Part Number | 77P34AA |
|---|---|
| Brand | HP Poly |
Extended Product Information
FAQs
Is the Poly Sync 10 battery-powered?
No, the Poly Sync 10 is a wired speakerphone and draws power directly from the USB connection to your computer. It does not have an internal battery.
Can I use this speakerphone with my smartphone or tablet?
The Poly Sync 10 is designed for PC connectivity (Windows/macOS). While some adapters may allow USB-C connections to certain mobile devices, it is not officially supported and functionality may vary.
What does the IP64 rating mean?
The IP64 rating indicates that the device is protected against dust ingress (6) and splashing water from any direction (4), making it suitable for various environments.
How do I mute the microphone?
There is a dedicated touch-sensitive mute button on the top of the speakerphone. A visual indicator will confirm when the microphone is muted.
Does it support Microsoft Teams?
Yes, the Poly Sync 10 is Microsoft Teams certified, ensuring seamless integration and optimal performance with the Teams platform.
What is the cable length?
The integrated USB cable has a length of approximately 0.715 meters (or about 2.3 feet).
Can this speakerphone be used for music playback as well as calls?
Yes, the Poly Sync 10 is designed to provide high-quality audio for both voice communication and music, offering a richer listening experience.
Troubleshooting
Device not recognized by computer
Ensure the USB cable is securely connected to both the speakerphone and the computer. Try a different USB port, and if using a USB hub, connect directly to the computer. Restart your computer after connecting the device.
No audio output or input
Verify that the Poly Sync 10 is selected as the default audio device in your operating system's sound settings and within your communication application. Check that the mute button on the speakerphone is not active.
Poor sound quality or echo
Ensure the microphone is not obstructed. Position the speakerphone closer to the primary speaker if necessary. Check that other audio devices are not interfering. Close unnecessary applications that may be using system resources.
Microphone not picking up voice
Confirm the microphone is not muted via the touch controls. Check that the microphone is selected as the input device in your system and application settings. Ensure the microphone grilles are clean and free of debris.
Pros and Cons
Pros
- Excellent audio quality for both calls and music.
- Intuitive and easy-to-use controls with clear visual indicators.
- Durable, compact, and portable design with IP64 rating.
- Effective noise reduction and full-duplex audio enhance call clarity.
- Broad compatibility with major communication platforms.
Cons
- Wired connection limits placement flexibility.
- May not be ideal for very large meeting rooms without additional equipment.
- Relies on USB connection, requiring a compatible port on the host device.
Setup, Compatibility & Care
Setup: The Poly Sync 10 is designed for plug-and-play simplicity. Connect the integrated USB cable to a USB Type-A or USB Type-C port on your computer. The speakerphone will be automatically detected by your operating system and communication software. Ensure your computer recognizes the device as an audio input and output. If prompted, select the 'Poly Sync 10' as your default audio device within your application's settings (e.g., Zoom, Microsoft Teams, Google Meet).
Compatibility: This speakerphone is compatible with Windows and macOS operating systems. It supports a wide range of collaboration applications, including Microsoft Teams, Zoom, Google Meet, Cisco Webex, and others that use standard USB audio devices.
Care: To maintain performance and appearance, clean the exterior of the Poly Sync 10 with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or solvents, as they can damage the finish. Keep the microphone and speaker grilles free from dust and debris. Due to its IP64 rating, it can withstand dust and splashing water, but avoid submersion.