Aqara Video Doorbell G4 - Grey

The Aqara Video Doorbell G4 is a versatile and secure smart doorbell designed for modern homes. It...

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OnBuy.comAqara Video Doorbell G4 (Chime Included) 1080P Fhd Homekit Secure Vid 192784000885
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Product Information

Full details

The Aqara Video Doorbell G4 in Grey is a versatile and secure smart doorbell for homeowners seeking advanced monitoring and intelligent alerts. Its key benefit is AI-powered facial recognition and robust activity detection, offering personalized greetings and immediate notifications. A minor caveat is its reliance on a 2.4GHz Wi-Fi network. Key features include 1080p FHD video, 940nm infrared night vision, a 162° ultra-wide lens, two-way audio with voice-changing, and broad smart home integration with Apple HomeKit Secure Video, Alexa, Google Home, and more. It supports both battery and wired power options, includes a loud Chime-Repeater, and offers flexible storage solutions.

All features

ColourGrey
Model Part NumberSVD-C01
BrandAqara

Extended Product Information

FAQs

How long do the batteries last?

Battery life varies significantly based on usage, Wi-Fi signal strength, and recording frequency. It is recommended to check battery levels regularly in the app and replace them when low.

Can I use a 5GHz Wi-Fi network?

No, the Aqara Video Doorbell G4 only supports 2.4GHz Wi-Fi networks.

How do I clean the doorbell?

Use a soft, dry cloth to wipe the exterior and lens. For stubborn marks, a slightly damp cloth can be used, but avoid abrasive cleaners or solvents.

What is the maximum storage capacity for a microSD card?

The doorbell supports microSD cards with a capacity of up to 512GB.

Does it work without a subscription?

Yes, the doorbell offers 7 days of free cloud storage and supports local recording to a microSD card, so a subscription is not mandatory for basic functionality.

What is the purpose of the Chime-Repeater?

The Chime-Repeater serves as the indoor doorbell chime, providing an audible alert when the doorbell is pressed. It can also function as a siren for Aqara security events and potentially extend Wi-Fi range for Aqara sensors.

Can I view the camera feed remotely?

Yes, you can view the live camera feed and review recordings remotely through the Aqara app on your smartphone, provided the doorbell is connected to your home network and the internet.

Troubleshooting

Doorbell not connecting to Wi-Fi

Ensure you are using a 2.4GHz Wi-Fi network. Check that your Wi-Fi password is entered correctly. Move the doorbell closer to the router during setup or consider a Wi-Fi extender.

No notification received for visitors

Verify that human detection and motion detection are enabled in the app settings. Check that app notifications are allowed on your smartphone. Ensure the doorbell is properly connected to Wi-Fi.

Poor video quality

Check your Wi-Fi signal strength. Clean the camera lens. Ensure the doorbell is not obstructed and is mounted at an appropriate angle.

Chime-Repeater not working

Ensure the Chime-Repeater is powered on and properly paired with the doorbell. Check its Wi-Fi connection if it's a standalone unit.

Facial recognition not identifying registered faces

Ensure faces were registered in good lighting conditions. Re-register faces if necessary. Check that the person is within the camera's field of view and lighting is adequate.

Pros and Cons

Pros

  • Advanced AI facial recognition for personalized alerts.
  • Flexible installation and power options (battery or wired).
  • Wide compatibility with major smart home ecosystems.
  • Includes a loud chime and siren functionality.
  • Supports local storage with microSD cards up to 512GB.
  • Privacy features like screened areas and voice changer.

Cons

  • Requires a 2.4GHz Wi-Fi network only.
  • Battery life may vary significantly with usage.
  • AI features might require careful setup for optimal performance.
  • Free cloud storage is limited to 7 days.
  • Installation requires a suitable porch or shaded area for best results.

Setup, Compatibility & Care

Setup: The G4 offers flexible installation. You can mount it using the included 3M adhesive tape for a quick, screw-free setup, or use the provided screws for a more permanent fixture. It can be powered by six AA batteries (included) or connected to existing doorbell wiring. Ensure you have a 2.4GHz Wi-Fi network available during setup. Follow the in-app instructions for pairing the doorbell with your network and the Chime-Repeater.

Compatibility: The Aqara Video Doorbell G4 is compatible with Apple HomeKit Secure Video, Amazon Alexa, Google Home, Samsung SmartThings, and IFTTT. It requires a 2.4GHz Wi-Fi connection. The Chime-Repeater is required for doorbell sound and can also act as a Wi-Fi extender for Aqara sensors.

Care: To maintain optimal performance, periodically wipe the camera lens and the doorbell housing with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners. If using battery power, check battery levels regularly via the app and replace them as needed. For wired installations, ensure the connections are secure and protected from the elements. It is recommended to install the doorbell in a sheltered location, such as under a porch roof, to protect it from direct weather exposure.

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