Nuie Square Twin Concealed Thermostatic Shower Valve with Diverter - Silver

The manufacturer provides a 5-year guarantee against faulty workmanship or materials, provided the product has been installed and used according to instructions. This excludes consumable parts.

Yes, this valve is suitable for medium-pressure systems, which includes many combi boiler installations, provided the system delivers adequate water pressure.

Clean the exterior with a soft, damp cloth. For stubborn marks, use a mild, non-abrasive household cleaner and rinse thoroughly. Avoid harsh chemicals or abrasive pads.

This valve is designed for medium-pressure systems. While it can work with some higher-pressure systems, performance is optimized for medium pressure (e.g., gravity-fed with a pump, or standard boiler systems).

Concealed means that the main body of the shower valve is installed behind the wall, with only the control handles and trim plate visible in the shower. This provides a cleaner, more minimalist look.

A diverter is a mechanism that allows you to switch the water flow between two different outlets. For example, you can use it to direct water to either a fixed overhead shower head or a handheld shower hose.

The valve features a unique, patented cartridge that is highly resistant to calcium build-up, making it particularly suitable for use in areas with hard water.

Check that the main water supply is on. Ensure the water pressure meets the minimum requirement for medium-pressure systems. Inspect for any blockages in the pipework or at the valve inlets.

Verify the correct connection of hot and cold water supplies to the valve. Ensure the thermostatic cartridge is functioning correctly; consider if limescale build-up is affecting its performance.

Check that the diverter mechanism itself is properly engaged and that there are no obstructions. Ensure the connected outlets are not blocked.

Ensure all connections are secure and properly sealed. If the leak is from the valve body, it may require professional assessment or replacement.

Confirm that the water pressure is stable and within the recommended range for the valve. Check if other appliances are using water simultaneously, which can affect pressure and temperature consistency.