Philips Sonicare DiamondClean Electric Toothbrush - Black

Sonicare sound technology for gentle and effective cleaning with 62,000 brush head movements per m...

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Tiny Lux Affiliate ProgrammePhilips Sonicare Diamondclean Diamondclean 9000 Hx9911 Rechargeable
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£138.91
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eBayPhilips Sonicare DiamondClean HX9911/09 electric toothbrush Adult Sonic
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OnBuy.comPhilips Sonicare Diamondclean Hx9911/09 Electric Toothbrush - Sonic Toothbrush With 4 Cleaning Programmes, Timer Black
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£220.05
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Product Information

Full details

This Philips Sonicare DiamondClean 9000 electric toothbrush is designed for adults seeking a superior clean and whiter teeth. Its key benefit is removing up to 10x more plaque than a manual toothbrush, thanks to advanced Sonicare technology. A potential caveat is the reliance on app connectivity for full feature utilization. Key features include multiple cleaning modes, intensity settings, a long-lasting battery, and smart brush head recognition.

All features

ColourBlack
SeriesDiamondClean
Model Part NumberHX9911/09
BrandPhilips

Extended Product Information

FAQs

How long does the battery last on a full charge?

The built-in Lithium-Ion battery typically lasts up to 14 days on a full charge, depending on usage.

Can I use any Philips Sonicare brush head with this model?

Yes, the DiamondClean 9000 is compatible with all Philips Sonicare click-on brush heads. BrushSync technology will automatically select the optimal mode and intensity for the attached brush head.

How do I clean the charging glass?

The charging glass can be safely washed by hand with warm water and mild soap. Ensure it is completely dry before placing it back on the charging base.

What is the difference between the modes (Normal, Pulse, Sensitive)?

Normal mode provides an exceptional clean. Pulse mode is designed to stimulate gums. Sensitive mode offers a gentler cleaning experience for those with sensitivity.

How often should I replace the brush head?

It is recommended to replace the brush head every three months, or sooner if the bristles become frayed or flattened. The BrushSync replacement reminder will also notify you.

Does the travel case charge the toothbrush?

Yes, the premium travel case includes a USB port that can charge the toothbrush, making it convenient for travel.

Is the app required for the toothbrush to function?

No, the app is optional. The toothbrush functions perfectly for cleaning without the app. The app provides additional features like tracking, personalized coaching, and progress reports.

Troubleshooting

Toothbrush not turning on

Ensure the toothbrush is charged. Place it on the charging base for at least 30 minutes. Check that the charger is plugged in and functioning correctly.

Low vibration or power

The battery may be low; charge the toothbrush fully. Ensure the brush head is properly attached. Clean any debris around the metal shaft and brush head connection.

App not connecting via Bluetooth

Ensure Bluetooth is enabled on your smartphone. Restart both your smartphone and the toothbrush (by placing it on and removing from the charger). Check if the Sonicare app is updated to the latest version.

Pressure sensor not working

Ensure the brush head is correctly attached. The sensor may be sensitive; try brushing with slightly less pressure. If the issue persists, contact customer support.

Brush head replacement reminder not working

Ensure BrushSync mode pairing is enabled in the app settings. The reminder is linked to brush head usage, so ensure the brush head is properly synced.

Pros and Cons

Pros

  • Exceptional plaque removal and whitening capabilities.
  • Customizable cleaning experience with multiple modes and intensities.
  • Smart features like BrushSync and pressure sensor enhance user experience and effectiveness.
  • Long battery life and convenient charging options (charging glass and travel case).

Cons

  • Full feature set, including progress reports, requires connection to the mobile app.
  • Higher initial cost compared to basic electric toothbrushes.
  • Only one brush head is included by default, requiring additional purchases for multiple users or replacement.
  • Sensitive mode might still feel too intense for individuals with very delicate gums.

Setup, Compatibility & Care

Initial Setup:

  1. Unpack the toothbrush handle, brush head, charging glass, and charging base.
  2. Place the charging glass onto the charging base. Plug the charging base into a power outlet.
  3. Place the handle into the charging glass to charge. A full charge typically takes 24 hours.
  4. Attach the included brush head by firmly pressing it onto the metal shaft.
  5. For app connectivity, download the Philips Sonicare app from your smartphone's app store (iOS or Android) and follow the in-app instructions to pair your toothbrush via Bluetooth.

Compatibility:

  • Brush Heads: The DiamondClean 9000 is compatible with all Philips Sonicare click-on brush heads. It also features BrushSync mode pairing, which automatically selects the optimal mode and intensity for the attached brush head.
  • Charger: Uses a standard Philips Sonicare charging base and charging glass. The included travel case also has a USB charging port.
  • Power: Operates on AC input voltage between 110-220V, suitable for international travel.

Care and Maintenance:

  • Cleaning the Handle: Rinse the handle under running water after each use. Do not use abrasive cleaners or immerse the handle in water.
  • Cleaning the Brush Head: Rinse the brush head thoroughly after each use. Remove the brush head from the handle for cleaning. It is recommended to replace brush heads every three months or when the indicator bristles fade.
  • Cleaning the Charger: Wipe the charging base and glass with a damp cloth periodically. Ensure the charger is unplugged before cleaning.

Price History

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