UGREEN MagFlow 2-in-1 Wireless Charger - Qi2 15W, MagSafe Compatible, Foldable

No, the power adapter is not included with the UGREEN MagFlow 2-in-1 Wireless Charger. You will need to use a compatible USB-C power adapter (12V/3A or higher recommended).

The charger supports up to 15W fast wireless charging for compatible smartphones, and up to 7.5W for iPhones.

Yes, this charger is compatible with iWatch Ultra/8/7/SE/6/5/4/3/2 models.

Use a soft, dry or slightly damp cloth to clean the charger. Avoid using harsh chemicals or abrasive materials.

Yes, the charger is designed to safely charge a smartphone and wireless earbuds simultaneously. The smartphone receives up to 15W (or 7.5W for iPhone) and the earbuds receive 5W.

For the best magnetic connection and fast charging performance, it is recommended to use a MagSafe-compatible case or charge with a bare phone. Thick or non-MagSafe cases may interfere with charging or alignment.

The LED indicator provides visual feedback on the charging status, typically showing when a device is charging or fully charged. Refer to the product manual for specific LED light patterns.

Ensure the charger is connected to a sufficient power source (12V/3A adapter recommended). Verify that the device is correctly aligned on the charging pad and that no foreign objects are between the device and the charger. Try removing the phone case or using a MagSafe-compatible case.

Confirm you are using a power adapter that supports the charger's fast-charging capabilities (e.g., a PD adapter). Check if the device itself supports fast wireless charging. Ensure the device is properly centered on the magnetic charging spot.

Make sure your phone is MagSafe compatible or has a MagSafe-compatible case. Ensure there are no obstructions on the back of the phone or the charger's magnetic surface. Clean both surfaces if necessary.

Some warmth during charging is normal. If the charger becomes excessively hot, disconnect it from power immediately. Ensure the charging area has adequate ventilation and that there are no foreign objects interfering with charging. Check for firmware updates if applicable to your devices.