Sony WH-1000XM5 Headphones - Active Noise Cancellation - Black

Experience industry-leading sound quality and exceptional noise cancellation with the Sony WH-1000...

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OnBuy.comSony Wh-1000Xm5 Noise-Cancelling Headphones | Wireless Over-Ear (Black)
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Product Information

Full details

The Sony WH-1000XM5 wireless headphones are designed for audiophiles, frequent travelers, and remote professionals who prioritize high-fidelity sound and elite-level noise cancellation. These headphones deliver an exceptionally immersive audio experience with a refined ergonomic design for all-day comfort, though users should note that the non-folding, fixed-hinge architecture requires a larger storage footprint than previous models in the series.

All features

ColourBlack
Headphones Noise CancellationActive
SeriesWH-1000X
Model Part NumberWH-1000XM5
BrandSony

Extended Product Information

FAQs

Can I use these headphones with a wired connection?

Yes, you can use the included 3.5mm audio cable to listen to audio even when the battery is depleted.

How do I trigger voice assistants?

The WH-1000XM5 is compatible with Google Assistant and Amazon Alexa; you can trigger them through the Sony Headphones Connect app.

Are these headphones waterproof?

No, the WH-1000XM5 is not water-resistant or waterproof. Keep them away from moisture and heavy rain.

How long does it take to fully charge?

A full charge takes approximately 3.5 hours, providing up to 30 hours of playback.

Can I turn off the noise cancellation?

Yes, you can toggle between 'Noise Cancelling', 'Ambient Sound', and 'Off' using the NC/Ambient button or the mobile app.

Do the ear cushions get hot?

The soft-fit synthetic leather is designed for comfort, though some heat buildup is natural during long sessions in warm environments.

Troubleshooting

Headphones fail to power on

Connect the headphones to a power source using the provided USB-C cable and ensure the LED indicator light turns on.

Bluetooth connection drops intermittently

Update the device firmware via the Sony Headphones Connect app and ensure no other conflicting devices are competing for the connection.

Audio sounds distorted or unbalanced

Reset the headphones by holding both the power and NC/Ambient buttons simultaneously until the indicator light flashes.

Pros and Cons

Pros

  • Superior active noise cancellation performance
  • Lightweight, comfortable design suitable for extended wear
  • Excellent microphone quality for professional conference calls
  • Seamless switching between multiple paired devices
  • Intuitive touch controls for playback and volume

Cons

  • Headband and earcups do not fold, making the case bulky
  • Premium price point compared to entry-level wireless headphones
  • Design differences from predecessors may feel less portable

Setup, Compatibility & Care

To set up your headphones, download the Sony Headphones Connect app on your smartphone to manage EQ settings and firmware updates. Pairing is simple: hold the power button for five seconds to enter pairing mode, then select 'WH-1000XM5' in your device's Bluetooth menu. For care, store the headphones in the provided protective case when not in use to prevent damage to the fixed hinges. Use a soft, dry cloth to wipe down the exterior surfaces; avoid using harsh chemicals or submerging the headphones in water, as they are not waterproof.

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