Vokera Pinnacle System Boiler - 20kW

Completely renewed in technology and design, the Vokèra Pinnacle features a wide modulation range ...

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City Plumbing GBVokera Pinnacle 20S 20Kw System Boiler. 20207906
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£999.60
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Product Information

Full details

The Vokera Pinnacle System Boiler - 20kW is designed for homeowners seeking an efficient and reliable heating solution, particularly for homes with multiple bathrooms. Its key benefit is high seasonal efficiency (94%) and a wide modulation range (1:13) for optimized energy use. A caveat is that it requires a separate hot water cylinder and must be installed by a Gas Safe registered engineer.

All features

Model Part Number20207906
BrandVokera

Extended Product Information

FAQs

What type of boiler is the Vokera Pinnacle 20kW?

The Vokera Pinnacle 20kW is a system boiler. This means it requires a separate hot water cylinder for storing hot water.

Does this boiler come with a hot water cylinder?

No, the Vokera Pinnacle System Boiler is the boiler unit only. A separate hot water cylinder needs to be purchased and installed alongside it.

What is the warranty period for this boiler?

The Vokera Pinnacle comes with a 10-year warranty on parts and labour, subject to terms and conditions, including regular servicing.

Can I install this boiler myself?

No, for safety and warranty reasons, the Vokera Pinnacle must be installed by a Gas Safe registered engineer.

How do I control the heating schedule?

The boiler features a full touch colour control interface and allows for heating programming via Bluetooth using a smartphone.

Can this boiler be converted to LPG?

Yes, the Vokera Pinnacle boiler can be converted to run on LPG, providing installation flexibility.

What is the seasonal efficiency rating?

The boiler has a seasonal efficiency in space heating of 94%.

Troubleshooting

Boiler not firing up

Check that the power supply is on and the boiler's isolation switch is in the 'ON' position. Ensure there is adequate gas supply. Verify that the thermostat is calling for heat.

Error code displayed on the interface

Consult the Vokera Pinnacle user manual for the specific error code. Common solutions might involve resetting the boiler or checking water pressure.

No hot water or insufficient heating

Check the system's water pressure (should be between 1-1.5 bar when cold). Ensure the programmer is set correctly and thermostats are calling for heat. Verify that the hot water cylinder is adequately heated.

Loud noises from the boiler

This could indicate air in the system or a potential issue with the pump or heat exchanger. Bleed radiators to remove air. If noise persists, contact a Gas Safe engineer.

Pros and Cons

Pros

  • High seasonal efficiency of 94% saves on energy bills.
  • Wide modulation range ensures optimal performance and reduced fuel consumption.
  • Hybrid ready for future energy solutions.
  • Bluetooth heating programming offers modern convenience.
  • 10-year parts and labour warranty for peace of mind.
  • Quiet operation for a more comfortable home environment.

Cons

  • Requires a separate hot water cylinder, increasing initial setup space and cost.
  • Must be installed by a Gas Safe registered engineer, adding to installation expense.
  • Returns are not accepted on unwanted boilers due to safety regulations.
  • Combi boiler functionality is not included; this is a system boiler.

Setup, Compatibility & Care

Setup: Installation of the Vokera Pinnacle System Boiler must be performed by a Gas Safe registered engineer. This ensures the boiler is fitted safely and correctly according to all regulations. The system is designed for wall-hung installation and includes combined condense and PRV (pressure relief valve) to simplify plumbing and reduce installation time and costs.

Compatibility: This boiler is Opentherm ready, making it fully compatible with Opentherm (OT) controls and smart home apps, allowing for advanced heating control and energy management. It can also be converted to run on LPG (Liquefied Petroleum Gas) if natural gas is not available.

Care: Regular servicing by a qualified engineer is recommended to maintain optimal performance and warranty validity. For daily cleaning of the external casing and interface, use a soft, damp cloth. Avoid abrasive cleaners. Ensure the area around the boiler remains clear to allow for proper ventilation.

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