SanDisk Professional G-RAID SHUTTLE 4 - 48TB - SDPH34H-048T-MBAAB

A transportable 4-bay hardware RAID solution with Thunderbolt 3 (40Gbps) and USB-C (10Gbps) interf...

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Wex Photo VideoSandisk G-RAID SHUTTLE 4 - External Hard Drive - 24TB - Black
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Product Information

Full details

The SanDisk Professional G-RAID SHUTTLE 4 is a high-performance, transportable hardware RAID solution designed for content professionals who need massive capacity and speed. It offers up to 80TB of storage, with transfer rates reaching up to 640MB/s read and 800MB/s write in default RAID 5. While providing exceptional speed and capacity, it's important to note the initial setup and configuration can be complex for novice users. This guide provides comprehensive information to help you get the most out of your G-RAID SHUTTLE 4.

All features

Model Part NumberSDPH34H-048T-MBAAB
BrandSanDisk

Extended Product Information

FAQs

What RAID levels does the G-RAID SHUTTLE 4 support?

The G-RAID SHUTTLE 4 supports RAID 0, 1, 5, and 10.

What is the warranty period?

The G-RAID SHUTTLE 4 comes with a 5-year limited warranty.

Can I daisy-chain other devices?

Yes, you can daisy-chain up to 5 additional devices via the Thunderbolt 3 ports.

What is the maximum supported capacity?

The G-RAID SHUTTLE 4 supports up to 72TB.

What file systems are supported?

The G-RAID SHUTTLE 4 can be formatted with file systems such as APFS or HFS+ (for Mac) and NTFS or exFAT (for Windows). ExFAT is recommended for cross-platform compatibility.

Does the G-RAID SHUTTLE 4 have a power button?

Yes, the G-RAID SHUTTLE 4 has a power button to turn the device on and off.

What kind of drives are inside?

It uses Ultrastar enterprise-class 7200RPM hard drives for optimal performance and reliability.

Troubleshooting

Device not recognized by computer

Check the Thunderbolt 3 or USB-C cable connection, ensure the device is powered on, and verify compatibility with your operating system. Try a different cable or port on your computer.

Slow transfer speeds

Check the RAID configuration (RAID 0 offers the fastest speeds but no data protection, RAID 5 provides a balance). Ensure that your computer's Thunderbolt 3 port is functioning correctly. Check for any background processes that may be consuming system resources.

Device overheating

Ensure that the device is placed in a well-ventilated area. Avoid placing it in direct sunlight or near heat sources. If overheating persists, consider contacting SanDisk support.

Data loss or drive failure

If a drive fails, replace it with a compatible drive. Depending on your RAID configuration, you may be able to rebuild the array. Regularly back up your data to protect against data loss. Contact SanDisk support for assistance.

Pros and Cons

Pros

  • High capacity options suitable for large video projects.
  • Fast read/write speeds, increasing efficiency in video editing workflows.
  • Multiple RAID configurations offer data protection and performance options.
  • Thunderbolt 3 connectivity enables fast data transfer and daisy-chaining.
  • Durable, enterprise-class hard drives provide reliability.
  • Portable design allows for easy transport between locations.

Cons

  • Higher initial cost compared to single-drive storage solutions.
  • Setup and configuration can be complex for those unfamiliar with RAID systems.
  • Potential performance bottleneck if using slower hard drives or certain RAID configurations.
  • Requires an AC power source for operation.
  • Limited to HDD storage; no SSD option is available.
  • Physical size may be cumbersome for some users

Setup, Compatibility & Care

Setup

  1. Connect the Cables: Plug the AC power cable into the G-RAID SHUTTLE 4 and connect the Thunderbolt 3 cable to your computer.
  2. Power On: Turn on the device using the power button.
  3. Initial Configuration: The device comes pre-configured in RAID 5, offering a balance of performance and data protection. You can use the included software or your operating system's disk utility to configure different RAID levels (0, 1, and 10).
  4. Formatting: Format the drive to a compatible file system (APFS or HFS+ for Mac; NTFS or exFAT for Windows). ExFAT is a good choice for cross-platform use.

Compatibility

  • Operating Systems: Compatible with macOS 10.15 Catalina, macOS 11.0 Big Sur, and Windows 10.
  • Ports: Requires a Thunderbolt 3 or USB-C port on your computer.

Care

  • Placement: Place the device in a well-ventilated area to prevent overheating.
  • Power: Always shut down the device properly before disconnecting the power cable.
  • Handling: Avoid physical shocks and drops, especially during operation.
  • Data Security: Always back up important data to a separate storage location to avoid data loss from hardware failure.
  • Cleaning: Use a soft, dry cloth to clean the exterior. Do not use liquids or abrasive cleaners.

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