BMW Printed Logo ENC Bluetooth Wireless Headphones Black - Active

ENC helps to reduce background noise during calls and listening, focusing on enhancing voice clarity and reducing ambient distractions. It is different from Active Noise Cancellation (ANC) which aims to block out a wider range of sounds.

Battery life varies depending on usage, but typically offers several hours of playback. Refer to the product manual for specific battery performance details.

It is generally not recommended to use headphones while actively charging, as it can impact battery health and potentially pose a safety risk. Allow them to charge fully before use.

These headphones are not designed to be waterproof. Avoid exposure to liquids, and clean only with a dry or slightly damp cloth as instructed in the care section.

The Bluetooth connection typically offers a stable range of up to 10 meters (33 feet) in open spaces without significant obstructions.

Refer to the product manual for specific reset instructions, as the procedure may vary. It often involves holding a combination of buttons for a set duration.

Ensure the headphones are fully charged. Connect them to a power source using the provided cable and try again.

Make sure Bluetooth is enabled on your device and that the headphones are in pairing mode (check manual for specific instructions). Turn off and on both devices and try pairing again. Ensure no other devices are actively connected to the headphones.

Check the Bluetooth connection strength. Move closer to your paired device. Ensure the audio source file is of good quality. If distortion persists, try resetting the headphones.

Verify that microphone permissions are granted to the calling application on your device. Ensure the headphones are selected as the default audio input device.