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Haier Washing Machine - 10kg - 1400rpm - Grey

Haier Washing Machine - 10kg - 1400rpm - Grey

The Haier HW100-B14387GUUK is a high-capacity front-loading washing machine engineered for busy ho...

Best current price£499.00from B&Q

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Haier HW100-B14387GUUK 10kg Washing Machine 1400 RPM Grey HW100-B14387GUUK

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B&QB&Q - Hw100-B14387GuukGraphite 10Kg Washing Machine1400RpmA Energy Rating
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Marks ElectricalHaier HW100-B14387GUUK 10kg Washing Machine 1400 RPM Grey HW100-B14387GUUK
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OnBuy.comHaier X9 10Kg 1400Rpm Washing Machine - Hw100-B14387guuk
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Paul Davies Kitchens & AppliancesHaier Hw100-B14387guuk X7 10Kg Freestanding Washing Machine 1400Rpm - Graphite
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BuywiseHaier HW100-B14387GUUK 10kg X9 Washing Machine, Graphite, WiFi, 1400rpm
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Product Information

Full details

The Haier HW100-B14387GU1 is a high-capacity, freestanding front-loading washing machine designed for busy households seeking smart features and efficient performance. Its key benefit lies in its AI-powered functions and Ultra Fresh Air technology, which keeps laundry fresh for up to 12 hours post-cycle, offering significant convenience. A potential caveat for some users might be the complexity of advanced app-based features if remote control and customization are not a priority.

All features

ColourGrey
Energy EfficiencyA
Model Part NumberHW100-B14387GUUK
BrandHaier

Extended Product Information

FAQs

How do I use the Ultra Fresh Air Technology?

This technology automatically circulates fresh air within the drum for up to 12 hours after the cycle finishes. To benefit, simply leave your laundry inside the machine after the cycle completes. It activates periodically to keep clothes fresh and minimize odors and wrinkles.

What is the benefit of the Direct Motion Motor?

The Direct Motion Motor is a belt-free design that makes the washing machine quieter, more stable with fewer vibrations, and more durable. This leads to a longer lifespan and a more pleasant user experience.

Can I download new wash programs?

Yes, through the hOn app, you can download additional wash programs and customize settings to suit specific laundry needs beyond the standard 14 programs.

How often should I clean the drum?

It's recommended to run a drum cleaning cycle monthly, or more frequently if you notice any odors. The Smart Dual Spray Self-Cleaning function also helps maintain hygiene after each wash.

What is the warranty period for this washing machine?

The Haier HW100-B14387GU1 comes with a 2-year parts and labor warranty. A 10-year parts guarantee may be available upon registration.

Is this machine suitable for small spaces?

While it is a standard-sized freestanding unit (595mm width), its 10 kg capacity means it's best suited for larger laundry needs. For very compact spaces, a smaller capacity model might be more appropriate. Ensure you check the exact dimensions (850mm H x 595mm W x 593mm D) against your available space.

How does the Pillow Drum design help my clothes?

The Pillow Drum features unique, cushion-shaped pads inside the drum. These pads allow fabrics to glide more gently during the wash, reducing the risk of snagging, friction, and wear on your garments, thus extending their lifespan.

Troubleshooting

Machine does not start

Check if the power cord is plugged in securely, the door is fully closed, and the start/pause button has been pressed. Ensure the delay start timer is not activated.

Excessive vibration or noise

Verify that all transit bolts have been removed. Ensure the machine is level on the floor. Check that the load is balanced within the drum.

Water not draining

Check the drain hose for kinks or blockages. Clean the drain pump filter located at the base of the machine.

App connectivity issues

Ensure your WiFi network is working correctly. Restart your router and the washing machine. Check that Bluetooth is enabled on your smartphone and that the hOn app is updated.

Error code displayed

Consult the user manual for specific error code meanings and troubleshooting steps. Common codes relate to water supply, drainage, or door lock issues.

Laundry not fresh or has odors

Ensure the correct amount of detergent is used. Run a drum cleaning cycle. Check that the Ultra Fresh Air technology is enabled if you expect the laundry to sit in the drum for extended periods.

Pros and Cons

Pros

  • Large 10 kg capacity is suitable for families and large items.
  • Ultra Fresh Air technology extends freshness and reduces odors post-cycle.
  • Direct Motion Motor offers quiet, stable, and durable operation.
  • Smart connectivity via the hOn app provides remote control and customization.
  • Pillow Drum design ensures gentle treatment of fabrics, reducing wear.
  • High spin speed (1400 rpm) reduces drying time.

Cons

  • App connectivity may be unnecessary for users who prefer traditional controls.
  • Water consumption at 42L per cycle is moderate, not exceptionally low.
  • Max cycle time of 238 minutes can be long for some users.
  • Does not feature an AquaStop function for flood protection.
  • Energy consumption per 100 cycles (36 kWh) is good but not class-leading within 'A'.

Setup, Compatibility & Care

Setup

  1. Ensure the machine is placed on a firm, level surface to minimize vibration.
  2. Connect the water inlet hose securely to a cold water tap and the machine's inlet valve.
  3. Attach the drain hose to a suitable standpipe or sink trap.
  4. Plug the appliance into a grounded electrical outlet.
  5. Remove all transit bolts from the rear of the machine before first use.

Compatibility

  • Water Supply: Requires a standard cold water tap connection.
  • Drainage: Needs access to a suitable drainpipe or standpipe.
  • Power: Standard 220-240 V AC electrical outlet.
  • hOn App: Requires a smartphone with WiFi and Bluetooth connectivity, running a compatible operating system (check app store for details).

Care Instructions

  • Exterior: Wipe the exterior with a damp cloth and mild detergent. Avoid abrasive cleaners.
  • Drum Cleaning: Run a drum clean cycle periodically (or use the Smart Dual Spray Self-Cleaning function after each wash) to maintain hygiene. You can use a washing machine cleaner or run an empty hot cycle.
  • Door Seal: Wipe the door seal and the inside of the door glass regularly with a damp cloth to remove lint and residue. The Anti-Bacterial Treatment (ABT®) helps reduce build-up.
  • Detergent Drawer: Clean the detergent drawer regularly by removing it and washing it under running water to prevent blockages and residue.
  • Filter: Check and clean the drain pump filter located at the bottom front of the machine every few months to remove lint and small objects.

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