Synology CC400W - 4MP

Name: Synology CC400W - 4MP
Brand: Synology
SKU: vndflup6lg
Availability: InStock

Flexible monitoring for any space. This compact, wide-angle, WiFi-connected camera is designed for...

Best current price£123.74from Box.co.uk

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Product Information

Full details

The Synology CC400W is a versatile, Wi-Fi-connected security camera designed for both indoor and outdoor use, ideal for homeowners and small businesses seeking reliable surveillance. It offers crystal-clear footage in various lighting conditions thanks to HDR technology. A key benefit is the integration with Surveillance Station for seamless management. However, advanced features like Face Recognition require pairing with Synology DVA models.

All features

Brand	Synology

Extended Product Information

FAQs

What is the maximum resolution of the CC400W?

The camera supports a maximum resolution of 2560 x 1440 pixels (4MP).

Does the camera support two-way audio?

Yes, the CC400W has a built-in microphone and supports two-way audio communication.

What is the night vision range?

The night vision range is up to 10 meters.

What type of storage does the camera support?

The camera supports local storage via a microSD card (up to 256GB).

Is the Synology CC400W weatherproof?

Yes, it is rated IP65, making it suitable for both indoor and outdoor use.

Does the camera support auto-tracking?

Yes, the camera has auto-tracking functionality.

What mobile app can I use to manage the camera?

You can use the DS cam mobile app, available for both iOS and Android.

Is Surveillance Station license-free?

Yes, Surveillance Station is license-free for the CC400W.

Troubleshooting

Camera won't connect to Wi-Fi.

Check your Wi-Fi network name and password. Ensure the camera is within range of your router. Restart both the camera and your router.

Poor video quality.

Check the network connection. Make sure the lens is clean. Adjust the video quality settings in Surveillance Station or the DS cam app.

No night vision.

Ensure night vision is enabled in the camera settings. Check for any obstructions in front of the camera lens.

Motion detection not working.

Verify motion detection is enabled in the settings. Adjust the sensitivity level and detection zones as needed.

Can't access camera remotely.

Ensure remote access is enabled in Surveillance Station and that your network settings allow for external connections.

Pros and Cons

Pros

High-quality video with HDR for clear footage.
Smart Bitrate Control optimizes storage and network usage.
Features advanced AI tools for enhanced monitoring.
Easy setup and management with Surveillance Station and DS cam app.
Supports local storage via microSD card for data protection.
NDAA compliant.

Cons

Advanced analytics (Face Recognition, License Plate Recognition) require a separate DVA model.
Limited maximum microSD card size (256GB).
Requires a Wi-Fi network for wireless connectivity.
Some features may require a learning curve for new users.
Two-way audio functionality requires configuration.

Setup, Compatibility & Care

Setup:

Download and install the DS cam app on your mobile device.
Follow the in-app instructions to add the CC400W to your Surveillance Station.
Position the camera in your desired location, ensuring it has a clear view.
Connect the camera to a power source and configure the Wi-Fi settings.

Compatibility:

Compatible with Surveillance Station (license-free).
Compatible with DS cam mobile app (iOS and Android).
Supports microSD cards up to 256GB.

Care:

Clean the camera lens regularly with a soft, dry cloth.
Protect the camera from extreme temperatures and direct sunlight.
Ensure the camera is mounted securely.
Regularly update the camera's firmware via Surveillance Station to ensure optimal performance and security.