Axis TU9002 Joystick

The AXIS TU9002 Joystick offers versatile two-in-one functionality, allowing it to be used as eith...

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Product Information

Full details

This guide is for users looking to maximize the functionality of the Axis TU9002 Joystick. It offers precise control for Axis PTZ cameras and can also be used as a jog dial or a computer mouse. Keep in mind that while it offers versatile control, this device is specifically designed for use with Axis brand products and may not be fully compatible with others.

All features

BrandAxis

Extended Product Information

FAQs

What is the warranty period?

Warranty details can be found on the Axis website or in the product documentation.

Can I use the joystick with non-Axis cameras?

The joystick is primarily designed for use with Axis PTZ cameras. It may not be fully compatible with other brands.

How do I configure the hotkeys?

Hotkeys are configured using the Axis device management software or other related configuration tools. Refer to the Axis user manual for detailed instructions.

Is the joystick compatible with Mac and Linux?

Check the Axis website for the latest compatibility information, but it is primarily designed to work with Windows based systems.

How do I update the joystick's firmware?

Firmware updates are typically performed through the Axis device management software. Follow the software's update prompts.

What should I do if the joystick is unresponsive?

Restart the computer and the joystick. Ensure the USB cable is securely connected. Check the Axis device management software for any error messages or warnings.

Can I use the joystick in different operating systems?

The joystick can be used across various operating systems. The extent of its functionality will depend on the software and drivers available for each specific operating system.

Troubleshooting

Joystick not recognized by the computer.

Ensure the USB cable is securely connected. Try a different USB port. Check for any required software installations or driver updates.

Hotkeys not functioning.

Verify that the hotkeys are properly configured through the Axis software or device management interface. Restart the device.

Jog dial not working as expected.

Ensure the device is switched to jog dial mode using the toggle key and that the associated software settings are correct. Test on other supported software

Camera control is not smooth or responsive.

Check your network connection if using IP cameras. Adjust sensitivity settings within the Axis software.

Pros and Cons

Pros

  • Versatile two-in-one functionality (joystick and jog dial)
  • Precise control for Axis PTZ cameras
  • Easy switching between joystick and jog dial modes
  • Comfortable ambidextrous design
  • Simple USB interface for easy installation
  • Durable and professional design

Cons

  • Limited compatibility; optimized for Axis products
  • May require software configuration for full functionality
  • Wired connection may not suit all setups
  • Requires some initial configuration
  • May have a learning curve for new users
  • USB interface

Setup, Compatibility & Care

Setup

  1. Connect the USB cable (provided) from the joystick to your computer or Axis device.
  2. The device is plug-and-play and requires no drivers for basic functionality.
  3. For advanced features and hotkey customization, install the appropriate Axis software or device management tool.

Compatibility

The Axis TU9002 Joystick is designed to work with Axis PTZ cameras and other Axis products. Ensure that your devices are compatible with the joystick. For software and compatibility information, check the Axis website.

Care

  • Clean the joystick regularly with a soft, damp cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Keep the joystick away from direct sunlight and extreme temperatures.

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