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Smart HD Video Wireless Wi-Fi Doorbell - Mercury - Black

Smart HD Video Wireless Wi-Fi Doorbell - Mercury - Black

Bring safety and security to your home with a wireless video doorbell. Easily answer the door wher...

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eBaySmart Wi-Fi HD Video Doorbell Wireless Door Bell Intercom Phone 350.025
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£49.95
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B&QB&Q - Smart Hd Video Wireless Wi-Fi Doorbell & Mic Android Phone Ios Device
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Product Information

Full details

This wireless video doorbell is designed for homeowners seeking enhanced security and convenience. It provides crystal clear HD video and two-way audio communication directly to your smart device, allowing you to answer the door from anywhere. While offering peace of mind with motion detection and night vision, users need to be aware that an SD card is not supplied for local storage.

All features

ColourBlack
Model Part Number350.025
BrandMercury

Extended Product Information

FAQs

Do I need an SD card for this doorbell?

An SD card is recommended for local video storage (up to 32GB), but it is not supplied with the doorbell. You can use the app to view live feeds and receive alerts without an SD card.

How long do the rechargeable batteries last?

Battery life depends on usage, Wi-Fi signal strength, and environmental factors. The doorbell comes with two 18650 batteries totaling 5200mAh. Regular monitoring and recharging are advised.

Can I connect this doorbell to a 5Ghz Wi-Fi network?

No, this doorbell only supports 2.4Ghz Wi-Fi networks for connection.

Is the doorbell weatherproof?

The doorbell has an IP44 rating, which means it is protected against splashing water. It is suitable for outdoor mounting but should be protected from direct, heavy rain or extreme weather conditions.

How do I reset the doorbell to factory settings?

Refer to the Mercury App's settings or the product manual for specific instructions on how to perform a factory reset. This usually involves pressing a reset button on the device.

What is the viewing angle of the camera?

The camera features a wide viewing angle of 166 degrees, allowing you to see a broad area in front of your door.

Troubleshooting

Doorbell not connecting to Wi-Fi

Ensure your Wi-Fi is 2.4Ghz. Verify your Wi-Fi password is correct. Try moving the router closer to the doorbell during setup or restarting your router and the doorbell.

No video feed on the app

Check the doorbell's battery level. Ensure the doorbell is powered on and connected to Wi-Fi. Restart the app and the doorbell.

Motion detection not triggering alerts

Verify motion detection is enabled in the app settings. Adjust the motion sensitivity settings. Ensure the detection zone is clear of obstructions.

Poor audio quality during two-way conversation

Ensure both the doorbell and your smart device have a stable internet connection. Minimize background noise near the doorbell and your device.

Device not charging

Ensure the Micro USB cable is securely connected to the doorbell and a power source. Try a different Micro USB cable or power adapter.

Pros and Cons

Pros

  • Enhanced home security with real-time monitoring
  • Convenient communication with visitors from any location
  • Automatic night vision ensures 24/7 visibility
  • Easy installation and Wi-Fi setup
  • Rechargeable battery power for wireless flexibility

Cons

  • SD card for storage is not included
  • Requires a 2.4Ghz Wi-Fi network
  • IP44 rating suggests limited protection against dust and water
  • Battery life may vary based on usage and environmental factors

Setup, Compatibility & Care

Setup:

  1. Download the Mercury App from your device's app store (iOS or Android).
  2. Ensure your home Wi-Fi network is 2.4Ghz enabled.
  3. Follow the in-app instructions to connect the doorbell to your Wi-Fi.
  4. Mount the doorbell securely to your wall using the provided wall fixing kit (self-adhesive pad, screws, and wall plugs).
  5. Insert the charged 18650 batteries.

Compatibility:

  • Requires a smartphone or tablet running iOS or Android.
  • Requires a stable 2.4Ghz Wi-Fi home network.
  • Supports storage up to 32GB via an SD card (not supplied).

Care:

  • Clean the exterior of the doorbell with a soft, damp cloth. Avoid abrasive cleaners.
  • Periodically check and recharge the 18650 batteries as needed.
  • Ensure the device is mounted in a location protected from direct, heavy rain, given its IP44 rating.

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