TruFlame Electric Fire - Black Glass
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B&QB&Q - 2026 ™ 89Cm Wide Wall Mounted Curved Black Glass Electric Fire With Pebbles
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Product Information
Full details
This guide is for owners of the TruFlame Electric Fire, specifically the black glass model. It helps you understand and effectively use your electric fire to create a warm and inviting atmosphere. The TruFlame offers a stylish design with multiple heat and flame settings. However, note that while the fire provides supplemental heating, it may not be suitable as the sole heat source for large rooms.
All features
| Brand | TruFlame |
|---|
Extended Product Information
FAQs
How do I change the flame color?
Use the remote control or the on-screen menu to cycle through the available flame color options.
How do I set the timer?
Use the remote control or the on-screen menu to set the desired on and off times.
What is the warranty period?
The TruFlame Electric Fire comes with a two-year warranty.
How do I clean the glass?
Use a soft, damp cloth to wipe the glass. Do not use harsh chemicals or abrasive cleaners.
Can I use the fire without heat?
Yes, there is a flame-only setting.
What are the heat settings?
The fire offers two heat settings: 1000W and 2000W.
Where can I find the user manual?
The user manual is included with the fire and can also be found on the manufacturer's website.
Troubleshooting
The fire does not turn on.
Check the power connection and ensure the outlet is working. Check the fuse and the power switch.
The fire is not producing heat.
Make sure the heat settings are turned on. Check the thermostat setting and increase the temperature if necessary. Ensure the safety cut-off has not been activated.
The flame effect is not working.
Check the power supply to the unit. Check the settings via the on-screen menu to ensure the flame effect is enabled.
Pros and Cons
Pros
- Stylish and modern design.
- Multiple heat and flame settings for customization.
- Easy to fit with detailed instructions.
- Thermostatically controlled for consistent warmth.
- Includes a timer function for convenience.
- Offers a two-year warranty.
Cons
- May not be suitable as the primary heat source for large spaces.
- Requires an electrical outlet for operation.
- The glass surface can show fingerprints.
Setup, Compatibility & Care
- Setup: Follow the detailed instructions provided with the fire for easy installation. Ensure the fire is placed on a stable surface and away from flammable materials.
- Compatibility: The fire requires a standard electrical outlet (230V). Ensure the outlet is properly grounded and can handle the power draw.
- Care: Clean the black glass front panel with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners. Regularly dust the fire's vents to maintain optimal performance.