Yealink VCM38 Ceiling Microphone Array - Yealink - VCM38
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Product Information
Full details
The Yealink VCM38 is a high-quality ceiling microphone designed for modern meeting spaces, offering 360-degree voice pickup to ensure everyone in the room is heard clearly. It excels at eliminating background noise and echoes, providing a smooth audio experience for participants. While it offers excellent coverage for standard rooms, larger or irregularly shaped spaces may require multiple units.
All features
| Model Part Number | VCM38 |
|---|---|
| Brand | Yealink |
Extended Product Information
FAQs
What is the maximum coverage area for a single VCM38 unit?
A single Yealink VCM38 unit can cover an area of up to 40 square meters.
Can I connect multiple VCM38 units together?
Yes, you can link up to eight VCM38 units together in a system to extend coverage for larger meeting rooms.
Does the VCM38 require a separate power adapter?
The VCM38 supports Power over Ethernet (PoE), which provides power through the Ethernet cable. If your network does not support PoE, you will need to use a compatible DC power adapter (sold separately).
What is beamforming technology?
Beamforming technology automatically identifies the active speaker and optimizes the microphone's pickup direction and sensitivity towards them, ensuring clearer voice capture.
How do I clean the VCM38?
Clean the exterior with a soft, dry or slightly damp cloth. Avoid using harsh chemicals or abrasive materials. Ensure the microphone grille remains clear of debris.
What are the dimensions of the VCM38?
The VCM38 has a width and depth of 127.3 mm and a height of 66.3 mm.
What is the warranty period for the VCM38?
Information regarding the warranty period is typically provided by the reseller or manufacturer at the time of purchase and is not detailed in this general guide.
Troubleshooting
No audio detected
Verify the RJ-45 cable is securely connected at both ends and that the network port is active. Check if the VCM38 is powered on (indicator light status). Ensure the microphone is selected as the default audio input device in your conferencing software or system settings.
Poor audio quality or background noise
Check for obstructions around the microphone grille. Ensure the VCM38 is not placed near sources of excessive noise (e.g., projectors, HVAC vents). If using multiple units, confirm they are properly daisy-chained. Update the firmware of the VCM38 and connected conferencing system if available.
Device not recognized by the system
Restart the connected conferencing system and the VCM38. Check network connectivity and PoE status. If daisy-chaining, ensure the connection between units is correct and secure. Consult the VCM38 documentation for specific compatibility requirements with your conferencing platform.
Echo during calls
The VCM38 features AEC, but extreme room acoustics or high speaker volume can still cause echo. Reduce speaker volume or ensure the microphone is not too close to the speakers. If echo persists, check AEC settings in the connected conferencing system.
Pros and Cons
Pros
- Excellent 360-degree audio capture for inclusive communication.
- Effective noise and echo reduction for clearer conversations.
- Scalable design supports larger meeting rooms with multiple units.
- Simplified installation with PoE reduces setup complexity and cable management.
- Professional appearance with flexible mounting options.
Cons
- May require multiple units for very large or acoustically challenging rooms.
- Relies on PoE or DC power, requiring compatible network infrastructure or a separate power adapter if PoE is not available.
- Specific software or integration might be needed for advanced configuration beyond basic plug-and-play.
Setup, Compatibility & Care
Setup:
The VCM38 is designed for straightforward installation. It supports Power over Ethernet (PoE), meaning a single Ethernet cable can provide both power and data connection to your network. Connect the VCM38 to your network switch using a standard RJ-45 cable. For optimal placement, it can be mounted directly to the ceiling or attached to the included adjustable telescopic rod (30-60cm). Ensure the device is connected to a compatible Yealink video conferencing system or a Unified Communications (UC) platform that supports the VCM38.
Compatibility:
The VCM38 is compatible with Yealink video conferencing endpoints and other UC platforms that support standard audio input devices. It utilizes a wired RJ-45 connection. Ensure your network infrastructure supports PoE if you plan to use that power method.
Care:
To maintain optimal performance, clean the exterior of the VCM38 with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or solvents. Ensure the microphone grille is free from dust and obstructions. Periodically check cable connections to ensure they are secure.