Snom D120 - IP Phone
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Product Information
Full details
The Snom D120 is a professional entry-level IP phone designed specifically for high-stability environments like hotels and healthcare facilities. It offers a reliable, no-frills communication solution featuring a backlit display and exceptional audio quality, making it an ideal choice for large-scale deployments where ease of use is paramount; however, users should note that it lacks advanced features like built-in Wi-Fi and Bluetooth connectivity.
All features
| Model Part Number | D120 |
|---|---|
| Brand | Snom |
Extended Product Information
FAQs
Does the Snom D120 support wireless connectivity?
No, the D120 does not have built-in Wi-Fi or Bluetooth. It must be connected via the RJ-45 Ethernet port.
Can I mount this phone on a wall?
Yes, the Snom D120 is designed to be both desk-mountable and wall-mountable to save space.
How many SIP accounts can I configure?
The D120 supports up to 2 distinct SIP identities.
Is an AC adapter included in the box?
The device primarily uses Power over Ethernet (PoE). Please check your specific package contents, but it is optimized for PoE environments.
Is the phone compatible with hearing aids?
Yes, the handset is Hearing Aid Compatible (HAC) to support users with hearing impairments.
What is the phonebook capacity?
The local phonebook on the Snom D120 can store up to 250 entries.
Troubleshooting
Phone is not receiving power
Ensure your Ethernet switch supports PoE (IEEE 802.3af) or verify the 5V AC adapter is securely plugged into a functional outlet.
Phone cannot register with the PBX server
Check your network cable connection and verify your SIP account settings, including the authentication credentials and server address in the device web interface.
Display is too dark
Adjust the backlight settings within the phone's display menu or settings interface.
Pros and Cons
Pros
- Energy-efficient with very low power consumption
- Backlit display is unique for this price tier
- Robust build quality designed for high-stability environments
- Easy to manage for large-scale deployments
- Hearing aid compatible for better accessibility
Cons
- No support for Wi-Fi or Bluetooth
- Lacks advanced conferencing or multi-call management features
- No touchscreen interface
- Not intended for power users requiring complex programmable keys
Setup, Compatibility & Care
Installation of the Snom D120 is designed to be "Plug and Play," making it suitable for rapid deployment. Simply connect the provided RJ-45 cable to your network switch that supports IEEE 802.3af PoE. If a PoE switch is unavailable, a 5V AC adapter can be used.
For security, the phone supports standard protocols including HTTPS, SIPS, and 802.1x RADIUS. Maintenance is minimal; keep the unit clean by wiping the casing and handset with a dry, lint-free cloth. Avoid using harsh chemicals or abrasive cleaners as they can damage the finish or the display. Ensure the device is placed in an area within the operating temperature range of 0 to 35 °C to maintain optimal performance.