CHILLAX Candle Connected Baby Monitor - DM560

The Chillax Candle Connected DM560 Baby Monitor offers high-quality 2K Quad HD video streaming dir...

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CurrysChillax Candle Connected Dm560 5" Baby Monitor - White
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Product Information

Full details

The CHILLAX Candle Connected Baby Monitor is designed for parents seeking a high-definition, versatile surveillance solution that integrates directly with their smartphones. Its standout benefit is the 2K Quad HD video quality combined with 360-degree pan, tilt, and zoom functionality, providing a complete view of the nursery from anywhere. While it offers excellent connectivity and security, it is important to note that the system relies entirely on a stable Wi-Fi connection and the dedicated ChillaxCare app for its primary features, which may require initial configuration time.

All features

Model Part NumberDM560
BrandCHILLAX

Extended Product Information

FAQs

Can I use the monitor without Wi-Fi?

No, the DM560 requires an active internet connection to stream video to the ChillaxCare app.

Does it support local recording?

Yes, there is a MicroSD card slot on the device for local video storage.

Can multiple people view the camera at once?

Yes, the system allows for simultaneous viewing on multiple devices linked to the same account.

Is the audio transmission two-way?

Yes, you can both hear the sounds in the nursery and speak through the camera using the app.

Does the camera have night vision?

The camera provides clear monitoring in low-light conditions and includes a built-in night light for added comfort.

Is my data secure?

The monitor utilizes AES 256-bit encryption to protect your video feed and user data.

Troubleshooting

Camera is offline

Check your home Wi-Fi signal and ensure the camera is within range of the router; restart the camera by unplugging and replugging it.

App notifications not working

Verify that notification permissions for the ChillaxCare app are enabled in your phone's system settings.

Video stream is stuttering

Ensure your internet upload speed meets the requirements for 2K streaming or try reducing the stream quality in the app settings.

Pros and Cons

Pros

  • Excellent 2K Quad HD image quality for clear visibility
  • Comprehensive 360-degree room coverage via app control
  • Integrated soothing tools like lullabies and colored lights
  • Secure data transmission with AES 256-bit encryption
  • Supports multiple cameras for monitoring various rooms simultaneously

Cons

  • Requires a constant and reliable internet connection
  • Initial setup depends on the ChillaxCare mobile application
  • Lack of a dedicated physical parent unit may be a drawback for some users

Setup, Compatibility & Care

To set up the DM560, download the ChillaxCare app and follow the on-screen instructions to connect the camera to your local 2.4GHz Wi-Fi network. Ensure the camera is placed on a stable surface with a clear view of the baby's bed. The system is compatible with both iOS and Android devices, allowing for simultaneous viewing on multiple phones. To maintain the device, keep the camera lens clean using a soft, dry microfiber cloth and avoid using harsh cleaning agents. Ensure the firmware is updated regularly via the app to receive the latest security and performance enhancements.

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