Tommee Tippee Supersteam Electric Steam Steriliser - Black

The frequency depends on your water hardness. In hard water areas, we recommend descaling every 2-4 weeks. In soft water areas, every 4-8 weeks should suffice. Look for visible limescale build-up as an indicator.

While tap water is generally recommended, you can use distilled or filtered water to reduce limescale build-up, which might extend the time between descaling. Avoid mineral water as it can increase scale.

If the lid remains unopened after a cycle, the contents inside will remain sterile for up to 24 hours. Once the lid is opened, the items are no longer considered sterile and should be used immediately or re-sterilized.

Yes, the Tommee Tippee Supersteam Steriliser is suitable for sterilizing most baby feeding accessories, including breast pump parts, pacifiers, and small toys, provided they are made of heat-resistant materials and fit within the unit.

The sterilizer operates relatively quietly. You will hear some gentle boiling and steaming sounds as it heats up and during the cycle, but these are minimal and typically not disruptive.

Info needed: Please refer to your product's specific warranty information provided in the packaging or on the Tommee Tippee website for the most accurate details regarding warranty coverage.

Ensure the sterilizer is properly plugged into a live electrical outlet. Check the power switch on the unit and the wall socket. If the issue persists, ensure the correct amount of water has been added to the base.

Verify that the correct amount of water (typically 80-100ml) was added to the heating plate before starting the cycle. Ensure the lid is securely closed and that items are loaded correctly, allowing steam to circulate. Excessive limescale can also reduce efficiency; consider descaling the unit.

This is limescale, common in hard water areas. The sterilizer needs to be descaled regularly. Use a sterilizer descaler or a vinegar solution as per the 'Care & Maintenance' section.

Immediately unplug the unit. Check the heating plate for any burnt-on residue or if too little water was used in the cycle. Clean the heating plate thoroughly. If the smell persists after cleaning and using the correct water amount, discontinue use and contact customer support.

Ensure items are thoroughly washed before placing them in the sterilizer to remove any milk residue. Always use the recommended amount of water, and ensure the lid is sealed. If items are placed too densely, steam circulation may be hindered. Check for limescale build-up, as this can reduce effectiveness.