Dormeo Aloe Vera Plus Mattress - Double

Check the specific care label on your mattress cover. Generally, it is best to use a protector to keep the cover clean rather than removing it.

The mattress is rated as medium firmness, providing a balanced feel that is neither too soft nor too firm.

Yes, it is safe to use an electric blanket, but keep the heat setting low to avoid damaging the memory foam properties over time.

No, this is a non-turn mattress. You only need to rotate it head-to-foot periodically.

Yes, the mattress features built-in anti-bacterial, anti-dust mite, and anti-fungal protections specifically designed to aid allergy sufferers.

While it starts to expand immediately, it can take up to 24 hours to reach its full profile and optimal firmness level.

Memory foam is temperature-sensitive; ensure the bedroom is at a comfortable room temperature to allow the foam to soften and contour properly.

This is a normal 'new product' smell. Air the mattress in a ventilated room for 24-48 hours to allow the scent to dissipate completely.

Ensure the base is clean and use a non-slip mattress pad between the mattress and the frame to prevent movement.