Setup, Compatibility & Care
Setup
Your Emma Original Mattress will arrive via contactless delivery directly from the supplier, usually compressed and rolled in a box. Follow these steps for setup:
- Unbox Carefully: Remove the mattress from its box, being careful not to damage the fabric with sharp objects.
- Unroll: Place the rolled mattress on your bed frame or foundation.
- Unwrap: Carefully cut and remove the plastic wrapping. The mattress will begin to decompress immediately.
- Allow to Expand: Give the mattress 4-6 hours to fully expand and off-gas any initial scent, though it can take up to 24-48 hours to reach its full size and firmness. Ventilate the room if a mild odor is present.
Compatibility
The Emma Original Mattress is compatible with most standard bed frames, including slatted bases (ensure slats are no more than 3 inches apart), platform beds, and adjustable bases. Ensure your bed frame can adequately support the mattress's weight and your body weight.
Care
- Cover Care: The Emma UltraDry Original Cover is removable and washable. Unzip the cover and machine wash it at a maximum of 40°C. Do not bleach, tumble dry, iron, or dry clean. Allow it to air dry completely before putting it back on the mattress.
- Mattress Core Care: The internal foam layers are not washable. To protect the mattress core, it is recommended to use a mattress protector underneath the removable cover.
- Rotation: Rotate your mattress head-to-toe every 3-6 months to ensure even wear and prolong its lifespan. This mattress is designed for single-sided use and does not need to be flipped.
- Cleaning Spills: For spills on the mattress core (underneath the cover), spot clean with a mild detergent and a damp cloth. Ensure the area is completely dry before replacing the cover.