Official Samsung Handsfree Headset In-Ear Earphones Earbud With Mic - White

Official Samsung Handsfree Headset In-Ear Earphones Earbud With Mic - White. The Samsung EO-EG920B...

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Product Information

Full details

This guide helps users get the most out of their Samsung EO-EG920BW in-ear headset. Designed for use with Samsung phones and other devices with a 3.5mm jack, these earphones provide clear audio for calls and media. Note that while the flat cable design aims to prevent tangling, it's still possible for knots to occur.

All features

ColourWhite
Seriesstring
Model Part NumberEO-EG920BW
BrandSamsung

Extended Product Information

FAQs

What devices are compatible with this headset?

This headset is compatible with any device that has a 3.5mm audio jack, including most Samsung phones.

How do I answer a call using the headset?

You can answer calls by pressing the multi-function button located on the headset cable.

Can I adjust the volume using the headset?

Yes, the headset has volume control buttons to adjust the audio levels.

How do I control music playback?

Use the multi-function button to play/pause music and skip tracks.

What is the warranty for the headset?

Warranty information is not available in the product data provided. Consult your retailer or Samsung's official website.

How do I clean my headset?

Gently wipe the headset with a soft, slightly damp cloth. Avoid using harsh chemicals.

What is the flat cable design for?

The flat cable design is meant to reduce tangling and increase durability.

Is there a microphone mute button?

Yes, there is a microphone mute button on the headset.

Troubleshooting

No sound or low volume.

Ensure the headset is properly connected to your device. Check the volume levels on both the headset and your device. Test with a different audio source to rule out device issues.

Microphone not working.

Make sure the microphone is not muted and is enabled in your device's settings. Check that the headset is fully plugged in. Test the microphone with another device to verify its functionality.

Controls not functioning.

Confirm that your device supports headset controls. Some devices may have limited or no control compatibility. Test the controls on another device to confirm the issue.

Pros and Cons

Pros

  • Clear audio quality for calls and music.
  • Integrated microphone for hands-free convenience.
  • User-friendly volume and playback controls.
  • Durable flat cable design reduces tangling.
  • Lightweight and comfortable for extended use.

Cons

  • May not fit all ear shapes perfectly.
  • Flat cable can still tangle despite design.
  • Sound quality may not satisfy audiophiles.

Setup, Compatibility & Care

To use the headset, simply plug the 3.5mm jack into your device's audio port. Ensure your device is compatible with a 3.5mm jack.

*Care Instructions:* To clean the headset, gently wipe it with a soft, slightly damp cloth. Avoid using excessive moisture or harsh cleaning agents. Store the headset in a clean, dry place when not in use. Avoid pulling on the cable aggressively to prevent damage.

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