Setup, Compatibility & Care
Delivery Process: Upon processing your order, a delivery company will arrange for the goods to reach your local depot. They will then contact you directly to schedule a specific delivery date. Access Requirements: Delivery is made by a rigid 16-tonne vehicle equipped with a tail-lift. It is crucial that your delivery address has clear and suitable access for such a vehicle. The surface at the point of delivery must be flat, solid, and even to allow the use of manual pallet trucks; these cannot operate on grass, gravel, uneven terrain, inclines, or declines. Kerbside Guarantee: Delivery is guaranteed to the kerbside only. The driver will aim to place the pallet as close as possible to your desired location, but this is subject to site conditions. Customer Acceptance: You, or a representative appointed by you, must be present at the delivery point to accept the shipment. Product Care: As this is a natural aggregate product, it requires minimal care. Occasional raking may be needed to maintain a tidy appearance, especially in high-traffic areas. Due to its natural origin, variations in colour and size are to be expected and are part of its charm.