UGG Care Kit

For optimal protection, it's recommended to apply the Protector every few months, especially before and during seasons with wet weather. For new UGGs, apply before their first wear.

While the kit is specifically formulated for UGG materials, it may work on similar suede or sheepskin products. However, we strongly recommend performing a patch test on an inconspicuous area first, as results may vary and are not guaranteed.

This kit is designed for maintenance and light cleaning. Heavy, old, or set-in stains, as well as significant damage, may require professional cleaning or repair and might not be fully removed or corrected by this kit.

When used correctly, the kit should preserve the original feel and color. The Cleaner & Conditioner helps restore softness. Always ensure even application and proper drying to avoid any temporary changes in texture or appearance. Always test on an inconspicuous area first.

Yes, the kit is safe for most UGG colors, including light ones. However, as a precaution, always perform a patch test on an inconspicuous area first, especially with light colors, to ensure no discoloration occurs.

Info needed: [Please refer to the product packaging for specific expiration dates or best-by information. Generally, unopened care products have a shelf life of 2-3 years when stored properly.]

The Cleaner and Conditioner is primarily intended for the exterior sheepskin/suede. For refreshing the interior and addressing odors, the Renew Freshener is the appropriate product to use.

The UGG Care Kit typically includes the Protector, Cleaner and Conditioner, and Renew Freshener. It does not usually include a suede brush or sponge, which are recommended tools for optimal application and care.

Ensure your footwear was thoroughly clean and completely dry before application. Apply two light, even coats of the Protector, allowing adequate drying time (24 hours) between coats and before wear. Older or heavily worn footwear may require more frequent reapplication to maintain protection.

Always test on an inconspicuous area first. Ensure you are not oversaturating the material; use a damp (not soaking wet) sponge or cloth. Rinse the sponge/cloth frequently during cleaning to avoid spreading dirt. Ensure the boots air dry completely in a well-ventilated area away from direct heat, which can set stains.

For persistent odors, ensure the footwear is completely dry before applying the freshener. Spray liberally inside and allow the UGGs to air dry thoroughly. You may need to repeat the application multiple times or allow for a longer airing period in a well-ventilated space.

This is common. Once your UGGs are entirely dry, gently brush the entire exterior surface with a soft suede brush (not included in the kit). This action helps to lift and restore the natural nap and softness of the sheepskin or suede.

Uneven color often results from uneven application of the cleaner or inconsistent drying. Try re-cleaning the entire surface of the boot gently, ensuring even application. Stuff the boots with paper towels to maintain shape and allow them to air dry evenly in a cool, ventilated area, avoiding direct sunlight or heat.