Adastra Through Glass Counter Top Intercom System - Grey

A quality Intercom system manufactured for two-way conversations through a perspex partition. This...

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Product Information

Full details

This guide is for users of the Adastra Through Glass Counter Top Intercom System, designed for clear two-way communication through partitions. The key benefit is enhanced communication clarity in noisy environments, such as ticket booths and bank counters. Note that effective use relies on proper setup and volume adjustment for optimal performance.

All features

ColourGrey
Model Part Number952.828UK
BrandAdastra

Extended Product Information

FAQs

How do I adjust the volume?

There are independent volume controls for the main unit and the client speakerphone. Adjust these controls to achieve the desired listening level.

How do I mute the microphone?

There is a mute button on the main unit. Press the button to mute the microphone and prevent sound transmission.

What kind of power supply does the intercom use?

The intercom uses a 9Vdc power adapter, which is included.

What is the cable length of the connection lead?

The cable length is 1.6 meters.

Can I record conversations?

Yes, the system has an output for recording. You will need to connect an external recording device to this output.

What are the dimensions of the main unit?

The main unit dimensions are 158 x 87 x 46mm.

What is the warranty?

Warranty information is not included in the provided product details, please refer to the product documentation or contact the seller.

Troubleshooting

No sound from either speaker

Check the power connection and ensure the power adapter is securely plugged in. Verify that the power switch is in the 'on' position. Check all cable connections.

Microphone is not picking up sound

Ensure the microphone is properly connected and not muted. Adjust the microphone volume level. Check for any obstructions or damage to the microphone.

Distorted sound

Adjust the volume levels on both the main unit and client speakerphone. Check for interference from nearby electronic devices.

Echoing or feedback

Lower the volume levels on both units. Ensure the microphone and speaker are not too close together.

Pros and Cons

Pros

  • Improved Communication: Enables clear conversations in environments with barriers.
  • Adjustable Sound: Individual volume controls to suit various ambient noise levels.
  • Ease of Use: Designed for straightforward setup and operation.
  • Recording Capability: Provides a recording output for conversation documentation.
  • Hands-Free: Supports hands-free use for convenience.
  • Durable Build: The main unit is robust and designed for countertop use.

Cons

  • Wired Connection: Relies on a wired connection, limiting mobility.
  • Power Dependency: Requires a 9Vdc power adapter for operation.
  • Setup Required: Requires initial setup and configuration.
  • May require adjustments: Performance may vary depending on the environment.
  • External Recorder Needed: Recording functionality requires an external recording device.

Setup, Compatibility & Care

  1. Placement: Position the main unit on the operator's side and the client speakerphone on the customer's side of the partition.
  2. Connections: Connect the 9Vdc power adapter to the main unit and plug it into a power outlet. Connect the extension speakerphone to the main unit.
  3. Volume Adjustment: Adjust the volume controls on both the main unit and the client speakerphone to achieve the optimal listening level.
  4. Compatibility: This system is compatible with standard 3.5 mm (1/8") devices, however its primary function is for two-way conversations.
  5. Care: To clean, use a soft, dry cloth. Avoid using harsh chemicals or solvents. Make sure to keep the device away from moisture and direct sunlight.

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