Yale Security Assure Lock 2 Keypad with Wi-Fi and Norwood Lever - Black Suede

You've got enough on your plate, let Yale get the door with the Yale Assure Lock 2. With multiple ...

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OnBuy.comYale Security Assure Lock 2 Keypad With Wi-Fi And Norwood Lever In Black Suede
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Product Information

Full details

The Yale Assure Lock 2 with Wi-Fi and Norwood Lever in Black Suede is designed for homeowners seeking enhanced security and convenience. It offers multiple unlock methods, remote access via the Yale Access App, and automatic locking, providing peace of mind. A potential caveat is the reliance on a stable Wi-Fi connection for full remote functionality. This bundle includes a matching passage lever for a cohesive look and is designed for straightforward installation on standard doors.

All features

ColourBlack
Model Part NumberB-YRD410-WF1-NW-BSP
BrandYale

Extended Product Information

FAQs

How do I reset the lock to factory settings?

To perform a factory reset, typically you would remove the battery cover, remove the batteries, press and hold the reset button (often found on the interior side of the lock) while reinserting the batteries, and continue holding the button until the lock powers on or indicates a reset. Consult the product manual for the exact procedure for your model.

What type of batteries does the Assure Lock 2 use?

The Yale Assure Lock 2 typically uses 4 AA batteries.

Can I use this lock without Wi-Fi?

Yes, you can still use the keypad to lock and unlock your door locally even without an active Wi-Fi connection. However, remote access and control features will be unavailable.

How long do the batteries typically last?

Battery life varies depending on usage, temperature, and battery quality, but typically lasts for several months to over a year.

What is the warranty on this product?

Yale typically offers a limited lifetime warranty on the finish and mechanical parts, and a one-year warranty on the electronics. Please refer to the official Yale warranty documentation for specific details.

Can I change the master code?

Yes, the master code or primary access code can be changed through the Yale Access App or by following the reset procedure on the lock itself.

What doors can this lock be installed on?

This lock is designed for standard doors ranging from 1-3/8 inches to 2-1/4 inches thick and will fit doors with standard bore holes.

Troubleshooting

Lock not responding to keypad or app

Check that the batteries are correctly installed and charged. Ensure the lock is within Wi-Fi range and your home Wi-Fi network is active. Try power cycling the lock by removing and reinserting the batteries.

Cannot connect to Wi-Fi

Verify you are connecting to a 2.4 GHz network. Ensure your Wi-Fi password is correct. Move the router closer to the lock or consider a Wi-Fi extender if the signal is weak.

DoorSense™ not detecting door status

Ensure the DoorSense™ sensor is properly aligned with the strike plate on the door frame. Check that the magnet on the door is positioned correctly and that the door is fully closed.

App shows lock is offline

Confirm your home internet connection is working. Restart your router and modem. Check the Yale Access App for any service outages or updates.

Keypad is unresponsive

Clean the keypad surface. Check battery levels. If the issue persists, contact customer support.

Pros and Cons

Pros

  • Offers convenient keyless entry options.
  • Provides remote control and monitoring capabilities through Wi-Fi.
  • Easy to share and manage access codes for guests.
  • Includes a matching passage lever for a complete look.
  • Designed for simple DIY installation on most standard doors.

Cons

  • Full remote functionality depends on a stable Wi-Fi connection.
  • May require additional accessories for integration with some smart home systems.
  • The keypad can be susceptible to wear over time with heavy use.
  • App interface might require a learning curve for some users.
  • Battery life can be affected by usage frequency and environmental factors.

Setup, Compatibility & Care

Setup:

  1. Ensure your door is compatible (1-3/8" to 2-1/4" thickness).
  2. Remove your existing deadbolt and passage lever.
  3. Install the new deadbolt, tailpiece, and exterior assembly according to the included instructions.
  4. Install the interior assembly and connect the battery.
  5. Download the Yale Access App and follow the in-app prompts to connect the lock to your Wi-Fi network.

Compatibility:

  • Fits standard doors.
  • Requires a 2.4 GHz Wi-Fi network for initial setup and remote access.
  • Compatible with iOS and Android devices for the Yale Access App.

Care:

  • Clean the exterior of the lock with a soft, damp cloth. Avoid abrasive cleaners.
  • Ensure the keypad is free of debris for optimal performance.
  • Replace batteries when indicated by the app or low battery warnings.

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