Luella Grey Diana Top Handle Crossbody - Green

The bag is made from a high-quality luxury faux leather.

You can carry it by the sleek grab handles for a refined look or wear it crossbody for effortless hands-free ease.

Yes, the Diana bag features an internal slip-in pocket to help compartmentalize essential belongings.

The bag is elevated by a signature Crystal Palace molten metal and resin gem clasp, which serves as a distinctive, sculptural focal point.

Clean the faux leather gently with a slightly damp, soft cloth. Avoid harsh chemicals and abrasive cleaners.

Yes, your Luella Grey bag will be delivered in a protective branded dust bag.

The description implies it can be worn crossbody, suggesting some form of adjustment or fixed length suitable for crossbody wear. Specific adjustment details may vary.

Ensure there is no obstruction. Gently wiggle the clasp while attempting to open or close it. If the issue persists, check for any misalignment or debris around the clasp mechanism.

Attempt to gently wipe the affected area with a slightly damp, soft cloth. For more persistent marks, a very mild, diluted soap solution might be used, followed by immediate drying with a clean cloth. Avoid excessive rubbing.

Ensure the internal slip pocket is not overstuffed. If the bag has been stored for a while, allow it time to air out and naturally regain its structure. You can also try stuffing it lightly with tissue paper for a short period.

Gently manipulate the strap buckle or adjustment hardware. Sometimes, new hardware can be stiff; repeated use will often loosen it. Avoid forcing the adjustment.