EPOS IMPACT SDW 10 HS
Best current price£99.99from Box.co.uk
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Product Information
Full details
The EPOS IMPACT SDW 10 HS is a premium, single-sided wireless DECT headset designed for professionals seeking exceptional comfort and communication clarity. Its key benefit is the adaptable FlexFit™ system, offering three distinct wearing styles (headband, ear hook, neckband) to suit individual preferences and enhance productivity throughout the day. A potential caveat is that this model is designed to work with other IMPACT 5000 Series products and does not include a base station, requiring separate purchase or existing compatibility.
All features
| Series | IMPACT 5000 |
|---|---|
| Model Part Number | SDW 10 HS |
| Brand | EPOS |
Extended Product Information
FAQs
Does the EPOS IMPACT SDW 10 HS come with a base station?
No, this model is designed to work with an existing EPOS IMPACT 5000 Series base station and does not include one.
How do I choose the best wearing style?
The headset comes with components for three styles: headband, ear hook, and neckband. Try each style to determine which offers the most comfort and security for your usage patterns.
What is DECT technology?
DECT (Digital Enhanced Cordless Telecommunications) is a wireless technology standard that provides a secure, high-quality connection with a longer range than Bluetooth, and is less prone to interference from Wi-Fi networks.
Can I use this headset with my mobile phone?
The IMPACT SDW 10 HS is primarily designed for desk phone and softphone communication via its DECT connection to a compatible base station. It does not typically connect directly to mobile phones via Bluetooth.
How long is the battery life?
Battery life can vary based on usage, but EPOS headsets are designed for extended professional use throughout a typical workday. Specific talk time details can be found in the product's detailed specifications.
What is the range of the wireless connection?
DECT technology typically offers a range of up to 180 meters (590 feet) in ideal conditions, though this can be reduced by obstructions.
Troubleshooting
Headset not connecting to the base station
Ensure the base station is powered on and in pairing mode. Refer to the base station's manual for correct pairing procedure. Make sure the headset is charged and within range.
Poor audio quality or intermittent connection
Check for potential interference from other wireless devices. Move closer to the base station. Ensure the headset's firmware is up to date via the EPOS Connect software (if applicable to your base station setup).
Headset not charging
Verify the charging connection to the base station or charging stand. Ensure the charging contacts on the headset and stand are clean and free of debris.
Discomfort during extended wear
Experiment with the different wearing styles (headband, ear hook, neckband) offered by the FlexFit™ system to find the most comfortable option. Adjust the fit as needed.
Pros and Cons
Pros
- Versatile wearing options with FlexFit™ system
- High-quality DECT wireless connection for reliability
- Comfortable for all-day wear
- Clear audio for both user and caller
- Professional design suitable for office environments
Cons
- Requires a separate base station (not included)
- Single-sided design may not suit all noise environments
- Primarily designed for integration within the IMPACT 5000 Series ecosystem
Setup, Compatibility & Care
Setup: This headset is designed to pair with a compatible EPOS IMPACT 5000 Series base station. Ensure your base station is powered on and in pairing mode. Follow the specific pairing instructions for your base station model to connect the headset.
Compatibility: The IMPACT SDW 10 HS is fully compatible with all product variants within the EPOS IMPACT 5000 Series. It requires a corresponding base station from this series to operate.
Care: To maintain optimal performance and longevity, clean the headset regularly with a soft, dry cloth. Avoid using abrasive cleaners or solvents. Store the headset in a cool, dry place when not in use. Ensure ear tips and headbands are kept clean to maintain comfort and hygiene.