JPL Commander Headset - Black - Active Noise Cancellation

The JPL Commander is a professional USB office and contact centre headset designed for universal c...

Best current price£44.15from PCHUB.UK

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4 offers from £44.15 - £67.19

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PCHUB.UKJpl Black/Blue Commander-1 V2 Headset Wired Head-Band Office/Call Center Usb Type
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£44.15
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GamingKitJpl Black/Blue Commander-1 V2 Headset Wired Head-Band Office/Call Center Usb Type
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£52.98
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CurrysJpl Telecom Commander-1 V2 Headset - Black, Black
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£52.99
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Viking UKJpl Commander Wired Headset Over-The-Head Usb Noise Cancelling Microphone Mono 1 Black
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£67.19
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Product Information

Full details

The JPL Commander-1 V2 is a lightweight, professional-grade monaural headset designed for office professionals and contact center agents who require reliable audio clarity during extended work sessions. Featuring Surround Shield noise-canceling technology and a flexible boom microphone, it ensures your voice remains crisp while filtering out distracting background noise, though users should note it is a monaural design meant for single-ear use.

All features

ColourBlack
Headphones Noise CancellationActive
SeriesCommander
Model Part Number575-344-003
BrandJPL

Extended Product Information

FAQs

Can I wear this headset on either ear?

Yes, the microphone arm features a 270-degree movement range, allowing you to wear the earcup on either your left or right side.

Does this headset work with desk phones?

The Commander-1 V2 is designed for USB-compatible devices such as PCs, laptops, and specific softphones. It is not compatible with standard analog desk phone ports.

Is the microphone removable?

No, the boom microphone is a fixed component of the headset design.

How do I know if the microphone is muted?

The in-line control unit features an LED indicator that lights up when the mute function is engaged.

Are the ear pads replaceable?

The ear pads are designed for comfort and durability; please contact official support if you require replacements due to long-term wear.

Is this headset wireless?

No, the Commander-1 V2 is a wired USB headset which ensures a stable, battery-free connection for professional use.

Troubleshooting

Headset is not detected by the computer

Unplug the USB connector and try a different port. Ensure the computer's sound settings have the JPL device selected as the default input and output.

Microphone is not picking up audio

Check if the mute button on the in-line control unit is active. Ensure the mute LED indicator is off and the microphone boom is positioned close to your mouth.

Volume is too low during calls

Adjust the volume levels using the in-line controller buttons first, then check your softphone or system-level volume settings in Windows or macOS.

Pros and Cons

Pros

  • Extremely lightweight and comfortable for long shifts
  • Easy plug-and-play USB connection
  • Flexible microphone positioning for left or right ear
  • Effective noise-canceling technology
  • Durable, professional build quality

Cons

  • Monaural design may not suit everyone
  • Lacks wireless Bluetooth functionality
  • Not compatible with standard 3.5mm headphone jacks

Setup, Compatibility & Care

Connecting the JPL Commander-1 V2 is straightforward due to its plug-and-play architecture. Simply insert the USB Type-A connector into any available port on your computer or laptop. Most modern operating systems will automatically detect the device as an audio input and output source.

Compatibility: Works with all major softphones, laptops, and desktop computers equipped with USB ports.

Care Instructions:

  • Keep the headset in a clean, dry environment when not in use.
  • Gently wipe the leatherette ear pads with a soft, slightly damp cloth to remove oils and dust.
  • Ensure the microphone boom is moved gently within its 270-degree range to prevent internal wire strain.
  • Avoid wrapping the 2-meter cable too tightly around the headset, as this can weaken the internal connections over time.

Price History

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