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Apple AirPods Pro with MagSafe Charging Case - White

Apple AirPods Pro with MagSafe Charging Case - White

AirPods Pro have been designed to deliver Active Noise Cancellation for immersive sound, Transpare...

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Product Information

Full details

The Apple AirPods Pro (2021) are designed for users seeking an immersive audio experience with the convenience of wireless earbuds, especially those within the Apple ecosystem. They excel at delivering high-quality sound with advanced Active Noise Cancellation and a unique Transparency mode, allowing you to control your auditory environment. While offering seamless integration with Apple devices, non-Apple users will still benefit from their core audio features, though some advanced functionalities may be limited.

All features

ColourWhite
SeriesAirPods Pro
Model Part NumberMLWK3ZM/A
BrandApple

Extended Product Information

FAQs

How do I check the battery level of my AirPods Pro and charging case?

For Apple devices, open the charging case lid near your unlocked iPhone or iPad; a pop-up will show battery levels. Alternatively, add the Batteries widget to your Today View or Home Screen on iOS, or check the Bluetooth menu on a Mac.

How do I switch between Active Noise Cancellation and Transparency Mode?

You can switch modes by squeezing and holding the Force Sensor on either AirPod Pro stem. On an Apple device, you can also go to Control Center, touch and hold the volume slider, then tap the Noise Control icon to choose your mode.

Are AirPods Pro waterproof?

AirPods Pro (2021) are sweat and water-resistant for non-water sports and exercise. They are not waterproof and are not designed for water submersion or exposure to high-velocity water. Water resistance is not a permanent condition and may decrease as a result of normal wear.

How do I reset my AirPods Pro?

Place both AirPods Pro in the charging case and close the lid for 30 seconds. Then open the lid. On your iPhone or iPad, go to Settings > Bluetooth, tap the 'i' icon next to your AirPods Pro, and select 'Forget This Device'. With the lid open, press and hold the setup button on the back of the case for about 15 seconds until the status light flashes amber, then white. Reconnect them by holding them near your device.

Can I use AirPods Pro with an Android phone or other non-Apple devices?

Yes, you can use AirPods Pro with Android phones and other Bluetooth-enabled devices. They will function as standard Bluetooth headphones, allowing you to listen to audio and make calls. However, features like Active Noise Cancellation, Transparency Mode, and Force Sensor controls will still work. Advanced features like 'Hey Siri,' seamless device switching, and Spatial Audio are exclusive to the Apple ecosystem.

What should I do if my AirPods Pro get wet?

If your AirPods Pro get wet, wipe them down with a soft, dry, lint-free cloth. Allow them to air dry completely before placing them back in the charging case or using them again. Avoid putting them in the charging case while they are still wet to prevent damage to the charging contacts or the case itself.

Troubleshooting

AirPods Pro are not connecting to my device.

Ensure Bluetooth is enabled on your device. Place AirPods Pro in the case, close the lid, wait 15 seconds, then open the lid. Hold the setup button on the back of the case until the light flashes white, then try pairing again. For Apple devices, try forgetting the device in Bluetooth settings and re-pairing.

Active Noise Cancellation (ANC) or Transparency Mode is not working effectively.

Check that the ear tips provide a good seal. Perform the 'Ear Tip Fit Test' in your iPhone/iPad's Bluetooth settings for your AirPods Pro. Clean the mesh openings on the AirPods Pro as blockages can affect performance. Ensure AirPods Pro are fully charged.

One AirPod Pro is not playing audio or charging.

Place both AirPods Pro in the charging case and ensure the case is charged. Check that both AirPods Pro are seated correctly and their charging contacts are clean. If the issue persists, try resetting your AirPods Pro (see FAQ for reset instructions).

Poor sound quality or low volume.

Clean the speaker mesh on your AirPods Pro to remove any earwax or debris. Ensure your device's volume is turned up. If using an Apple device, check sound settings for any audio effects or EQ that might be affecting playback. Try resetting the AirPods Pro.

Pros and Cons

Pros

  • Excellent Active Noise Cancellation: Significantly reduces ambient noise for focused listening.
  • Seamless Apple Ecosystem Integration: Quick pairing, automatic switching between Apple devices, and 'Hey Siri' support.
  • Transparency Mode: Provides a natural way to hear your surroundings without removing earbuds.
  • High-Quality Audio: Delivers rich, clear sound with Adaptive EQ and Spatial Audio capabilities.
  • Convenient MagSafe Charging: Simplifies wireless charging.

Cons

  • Fit May Vary: While customizable, some users may still find the in-ear fit challenging or uncomfortable over long periods.
  • Full Features Limited Outside Apple Ecosystem: While compatible via Bluetooth, advanced features like Spatial Audio and seamless device switching are best experienced with Apple devices.

Setup, Compatibility & Care

Setup

  1. Initial Pairing (Apple Devices): Open the MagSafe Charging Case with your AirPods Pro inside, and hold it near your unlocked iPhone or iPad. A setup animation will appear on your screen. Tap 'Connect'.
  2. Initial Pairing (Other Devices): With the AirPods Pro in the charging case, open the lid. Press and hold the setup button on the back of the case until the status light flashes white. Then, select "AirPods Pro" from the Bluetooth settings on your non-Apple device.
  3. Customizing Ear Tips: Choose the ear tips that provide the best seal and comfort. Perform an Ear Tip Fit Test (available on iOS devices in Bluetooth settings for your AirPods Pro) to ensure optimal audio and noise cancellation performance.

Compatibility

  • Apple Devices: Fully compatible with iPhone, iPad, iPod touch, Apple Watch, Mac, and Apple TV running the latest software versions.
  • Other Bluetooth Devices: Can connect to any Bluetooth-enabled device, including Android phones, Windows PCs, and other smart devices, functioning as standard Bluetooth headphones (some advanced features like seamless device switching or Spatial Audio may not be available).

Care

  • Cleaning Earbuds: Gently wipe the AirPods Pro with a soft, lint-free cloth. For deeper cleaning, lightly dampen the cloth with water. Avoid getting moisture in any openings. Remove ear tips and rinse them with water if needed, then dry thoroughly before reattaching.
  • Cleaning Charging Case: Wipe the case with a soft, lint-free cloth. Do not use abrasive materials or liquids near the charging ports.
  • Avoid Extreme Conditions: Do not expose AirPods Pro to excessive heat, cold, humidity, or liquids beyond their water and sweat resistance rating (e.g., do not submerge them).
  • Charge Regularly: To prolong battery life, avoid letting the battery completely drain for extended periods. Keep the charging contacts clean.

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