Swann 4K Smart Wireless Video Doorbell & Chime - Black
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Product Information
Full details
This guide is for homeowners seeking enhanced home security with the Swann 4K Smart Wireless Video Doorbell & Chime. Enjoy the peace of mind that comes with a crystal-clear 4K view of your doorstep and the convenience of wireless operation. Please note that while the device offers a range of features, optimal performance relies on a stable Wi-Fi connection.
All features
| Colour | Black |
|---|---|
| Model Part Number | SWIFI-4KBUDDY-EU |
| Brand | Swann |
Extended Product Information
FAQs
How do I install the Swann 4K Smart Wireless Video Doorbell?
You can choose either a wire-free installation using the included mounting bracket and rechargeable battery or connect it to your existing doorbell wiring. Follow the in-app instructions for setup.
How long does the battery last?
Battery life varies depending on usage, but typically lasts several months. You can monitor the battery level through the Swann Security app.
Does the doorbell record video?
Yes, the doorbell records video clips to the included 32GB MicroSD card. You can also opt for cloud storage through a subscription.
Can I talk to visitors through the doorbell?
Yes, the doorbell features two-way audio, allowing you to speak to visitors through the built-in microphone and speaker.
Is the doorbell compatible with my smartphone?
Yes, the doorbell is compatible with both iOS and Android devices through the free Swann Security app.
What is the viewing angle of the camera?
The camera has a 165° vertical viewing angle, allowing you to see a wide area of your doorstep.
Does the doorbell have night vision?
Yes, the doorbell has infrared night vision, allowing you to see up to 16ft (5m) in the dark.
Can I use the doorbell with voice assistants?
Yes, the doorbell works with both Alexa and Google Assistant.
Troubleshooting
Device won't power on.
Ensure the battery is fully charged. Check the power connection if using existing doorbell wiring. Reset the device by pressing the reset button (if available).
Poor video quality.
Check your Wi-Fi signal strength. Make sure the lens is clean. Ensure the video resolution settings are correct in the app.
Motion detection not working.
Adjust the motion sensitivity settings in the app. Check for any obstructions in the camera's view. Ensure True Detect is enabled.
No sound from the speaker or microphone.
Check the volume settings in the app. Ensure the speaker and microphone are not muted. Check the network connection.
Chime unit not working.
Check the battery in the chime unit. Ensure the chime unit is within range of the doorbell. Make sure the chime unit is paired correctly with the doorbell.
Pros and Cons
Pros
- High-resolution 4K video provides exceptional clarity.
- Wide 165° viewing angle captures a broad area.
- Wireless and wired installation options offer flexibility.
- True Detect motion sensing minimizes false alarms.
- Two-way audio enables convenient communication with visitors.
- Supports integration with Alexa and Google Assistant.
Cons
- Requires a stable Wi-Fi connection for optimal performance.
- Cloud storage may require a subscription.
- Battery life can vary depending on usage.
- May require a Swann DVR 5680 (sold separately) for video recording.
Setup, Compatibility & Care
Setup
- Charging: Fully charge the 6500mAh Lithium battery via the USB-C cable before installation.
- App Download: Download the free Swann Security app from the App Store or Google Play Store.
- Account Creation: Create an account or log in to the Swann Security app.
- Device Pairing: Follow the in-app instructions to connect your video doorbell to your Wi-Fi network.
- Mounting: Choose either the wire-free installation with the included mounting bracket, or connect to existing doorbell wiring.
Compatibility
- Mobile Devices: Compatible with iOS and Android devices.
- Voice Assistants: Works with Alexa and Google Assistant.
- Wi-Fi: Requires a 2.4 GHz Wi-Fi network.
Care
- Cleaning: Use a soft, damp cloth to clean the doorbell. Do not use harsh chemicals.
- Battery Maintenance: Recharge the battery as needed. Check the battery level through the app.
- Firmware Updates: Regularly update the doorbell's firmware via the Swann Security app to ensure optimal performance and security.
- Storage: The device is IP56 rated, so it can withstand different weather conditions. Avoid extreme temperatures to extend the life of the battery.