Philips Sonicare Protective Clean Electric Toothbrush - Black - HX6850/39

Feel the difference of a gentle clean with our Pressure Sensor while improving your gum health up ...

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Product Information

Full details

The Philips Sonicare ProtectiveClean 5100 is an electric toothbrush designed for adults seeking improved oral hygiene, particularly for whiter teeth and healthier gums. Its key benefit is delivering a superior clean compared to manual brushing, with a notable improvement in gum health and teeth whitening within weeks. A potential caveat is the learning curve for the pressure sensor's alerts for users accustomed to brushing with more force.

All features

ColourBlack
SeriesProtective Clean
Model Part NumberHX6850/39
BrandPhilips

Extended Product Information

FAQs

How often should I replace the brush head?

The BrushSync technology on the handle will indicate when it's time to replace your brush head. Generally, it's recommended to replace it every three months for optimal performance.

Can I use this toothbrush with sensitive teeth?

Yes, the ProtectiveClean 5100 has a 'Gum Care' mode that offers gentle brushing, and the pressure sensor helps prevent damage to sensitive areas. You can also use sensitive brush heads.

How long does the battery last on a full charge?

The toothbrush provides up to two weeks of regular use on a single full charge.

What is the difference between the cleaning modes?

The 'Clean' mode is for superior everyday cleaning. The 'White' mode is designed to remove surface stains. The 'Gum Care' mode adds an extra minute of gentle gum massage.

Is this toothbrush suitable for children?

This model is designed for adult use. Philips Sonicare offers specific models for children.

How do I clean the toothbrush handle?

Rinse the brush head after each use. Wipe the toothbrush handle with a damp cloth. Do not immerse the handle in water or use harsh cleaning agents.

Can I use the travel case while charging?

The premium travel case is designed for storage and hygiene during travel. Charging is done via the separate charging base, which can also be used for travel if needed.

Troubleshooting

Toothbrush not turning on

Ensure the toothbrush is charged. Place it on the charging base for at least 24 hours. Check if the charger is plugged in and functional.

Weak vibration or low power

The battery may be low. Charge the toothbrush. If the issue persists after charging, the battery might need replacement.

Pressure sensor not alerting

Ensure the pressure sensor is clean and free of debris. If the issue persists, there might be a malfunction with the sensor.

BrushSync replacement reminder not working

Ensure the smart brush head is properly attached to the smart handle. BrushSync technology relies on proper pairing.

Toothbrush making unusual noises

Ensure the brush head is securely attached. If the noise continues, try a different brush head or contact customer support.

Pros and Cons

Pros

  • Effectively whitens teeth and improves gum health in a short period.
  • Pressure sensor provides crucial feedback to prevent over-brushing.
  • Multiple brushing modes cater to different oral care needs.
  • BrushSync technology simplifies brush head replacement and maintenance.
  • Long battery life is ideal for travel and daily convenience.

Cons

  • The initial alert from the pressure sensor might be startling for some users.
  • Requires consistent use to achieve optimal whitening and gum health results.
  • Does not include a flossing function.

Setup, Compatibility & Care

Setup:

  1. Charge the toothbrush handle fully before first use (approximately 24 hours).
  2. Attach one of the included brush heads by pressing it firmly onto the handle.
  3. Select your desired brushing mode and intensity.
  4. Begin brushing, paying attention to the pressure sensor and timer prompts.

Compatibility:

  • This toothbrush handle is compatible with all Philips Sonicare click-on brush heads.
  • The handle and smart brush heads use microchip technology to communicate.
  • It is safe for use with braces, fillings, crowns, and veneers.

Care:

  • After each use, rinse the brush head thoroughly under running water.
  • Wipe the toothbrush handle with a damp cloth. Do not immerse the handle in water.
  • Clean the charging base regularly to prevent buildup.
  • Store the toothbrush and brush heads in a clean, dry place. Use the travel case for hygienic storage when traveling.

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