Microsoft Modern 1080p HDR Webcam For Business - USB-A - Black

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Product Information

Full details

The Microsoft Modern Webcam is designed for professionals and home users seeking high-quality video for video calls and meetings, especially within the Microsoft Teams environment. Its key benefit is providing superior video quality with features like HDR and True Look, ensuring you look your best. However, it's important to note that the tripod is sold separately. This guide will help you understand the features, setup, and troubleshooting steps for the Microsoft Modern Webcam.

All features

BrandMicrosoft

Extended Product Information

FAQs

How do I turn the webcam on and off?

The webcam is activated when connected to a power source, and you can control video access through the built-in privacy shutter and the video settings in your conferencing software.

Does the webcam have a built-in microphone?

Yes, the Microsoft Modern Webcam has an integrated microphone.

What is the resolution of the webcam?

The webcam offers 1080p resolution with HDR.

What type of connection does the webcam use?

It connects via USB-A.

Is the webcam compatible with Mac?

Yes, the webcam is compatible with Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, and Mac OS X 11.0 Big Sur.

Can I use the webcam with a tripod?

Yes, the webcam is designed to be compatible with tripods. The tripod is sold separately.

What is the warranty period for the Microsoft Modern Webcam?

The warranty period is one year.

How do I adjust the video settings?

Video settings can be adjusted within your video conferencing software (e.g., Microsoft Teams).

Troubleshooting

Webcam not recognized by the computer.

Ensure the webcam is securely connected to the USB-A port. Try a different USB port. Restart your computer. Check device manager to see if the webcam is listed and working properly.

Poor video quality.

Check your internet connection. Make sure the lens is clean. Adjust lighting in the room for better visibility. Verify the webcam settings within your video conferencing software.

Microphone not working.

Ensure the correct microphone is selected in your video conferencing software. Check the system sound settings to make sure the webcam microphone isn't muted or disabled.

Privacy shutter not working.

Make sure the privacy shutter is in the correct position. Check the settings in the webcam software to ensure that the privacy features are enabled.

Pros and Cons

Pros

  • High-quality 1080p video with HDR for superior image quality.
  • True Look technology enhances video appearance with facial retouching and auto-adjustments.
  • Certified for Microsoft Teams for seamless integration and optimal performance.
  • Versatile mounting options for flexible placement.
  • Built-in privacy shutter and LED indicator for enhanced privacy.
  • Easy plug-and-play setup via USB-A.

Cons

  • Tripod not included; must be purchased separately.
  • May require software updates for optimal performance.
  • Limited to a 78° field of view.
  • USB-A connection may require an adapter for newer devices.
  • The plastic housing may show wear and tear over time.
  • The design may not be appealing to all users.

Setup, Compatibility & Care

Setup

  1. Connect the webcam to your computer via the USB-A cable.
  2. The webcam is Plug-and-Play; no additional drivers are typically needed.
  3. For optimal performance, ensure you have the latest software updates for Microsoft Teams and your operating system.

Compatibility

The Microsoft Modern Webcam is compatible with:

  • Windows 10 and 11
  • Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur

Care

  • Clean the webcam lens with a soft, dry cloth to remove fingerprints and smudges.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Store the webcam in a cool, dry place when not in use.
  • Use the integrated privacy shutter to protect the lens when the webcam is not in use.

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