Milano Sandringham - Traditional Wall Hung Toilet with Tall Wall Frame - Round Black Flush Plate

Enhance a sense of space and bring stunning traditional style to your bathroom with the Milano San...

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Product Information

Full details

This guide is for homeowners seeking to add a touch of traditional elegance and maximize bathroom space with a wall-hung toilet. The Milano Sandringham offers a timeless design and a practical, space-saving installation. A key benefit is its integrated wall frame for robust support. One caveat to consider is the need for professional installation due to the nature of wall-hung fixtures.

All features

Model Part NumberWHTB2108_var11
BrandMilano

Extended Product Information

FAQs

What are the exact dimensions of the toilet pan and the wall frame?

The toilet pan dimensions are W 350mm x D 505mm x H 375mm. The wall frame dimensions are W 500mm x D 145-165mm x H 1140-1260mm.

Is professional installation mandatory for this toilet?

While not strictly mandatory, professional installation is highly recommended due to the complexities of wall-hung fixtures and the integrated support frame to ensure safety and correct function.

Can I use a different flush plate with this toilet?

This model comes with a round black flush plate. Other flush plates from the Milano Sandringham collection might be compatible, but it's advisable to check compatibility before purchasing.

What is the weight capacity of the wall frame?

The wall frame is designed to support a maximum weight load of 400kg.

How do I clean the ceramic surface?

Use a soft, damp cloth with a mild, non-abrasive bathroom cleaner. Avoid abrasive materials or harsh chemicals that could damage the glaze.

Does the toilet come with a warranty?

Warranty details are typically provided by the retailer. Please refer to your purchase documentation for specific warranty information regarding the toilet and its components.

How does the dual flush system work?

The dual flush system offers two options: a smaller button for a reduced flush (e.g., for liquid waste) and a larger button for a full flush (for solid waste), helping to conserve water.

Troubleshooting

Toilet not flushing properly

Check the water supply to the cistern is fully open. Ensure the flush mechanism inside the cistern is correctly seated and not obstructed. Verify the dual flush buttons are working freely.

Soft close seat is not working

Ensure the seat is correctly attached to the pan. The mechanism may require cleaning if debris has accumulated around the hinges. Check if the seat is fully opened or closed, as the soft-close function engages at the end of the movement.

Water is constantly running into the pan

This usually indicates a problem with the cistern's inlet or outlet valve. Inspect the flush valve and the inlet valve for wear or blockages. Professional servicing may be required.

Wall frame feels unstable

This is a critical issue. Do not use the toilet and immediately consult a qualified plumber. The frame must be securely fixed to the wall structure according to the manufacturer's instructions.

Pros and Cons

Pros

  • Enhances bathroom aesthetics with a traditional, elegant design.
  • Maximizes floor space for a more open and easily cleaned bathroom.
  • Durable construction with high-quality ceramic and a robust wall frame.
  • Water-saving dual flush system contributes to lower utility bills and environmental impact.
  • Soft-close seat adds comfort and reduces noise.

Cons

  • Requires professional installation due to the wall-hung nature.
  • The traditional style might not suit ultra-modern bathroom designs.
  • The wall frame adds complexity to the installation process compared to a standard floor-mounted toilet.

Setup, Compatibility & Care

Setup:

  1. Professional Installation Recommended: Due to the wall-hung nature and the integrated frame system, professional plumbing installation is highly advised to ensure proper support and functionality.
  2. Frame Installation: The included wall frame is adjustable in height and depth. It can be installed within a stud wall or for plasterboard finishes, ensuring a secure mounting point.
  3. Connections: Standard water inlet and waste pipe connections will be required, tailored to your bathroom's existing plumbing.

Compatibility:

  • This unit is designed to be compatible with standard UK plumbing systems.
  • The flush plate is a round black design; alternative flush plates from the Milano Sandringham collection may be available separately.

Care:

  • Cleaning the Pan: Clean the ceramic pan regularly using a soft, damp cloth and mild, non-abrasive bathroom cleaner. Avoid harsh chemicals or scouring pads that could damage the glaze.
  • Cleaning the Seat: The soft-close seat can be wiped clean with a damp cloth and mild soap. Ensure the quick-release mechanism is clear of debris for proper function.
  • Cistern Maintenance: Periodically check the cistern for any leaks. The internal components can usually be accessed for maintenance or replacement.