HP Colour LaserJet 122A - Multicolor - Q3964A
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Product Information
Full details
This original HP 122A (Q3964A) OEM drum unit is designed for small businesses, micro offices, and departments needing professional-quality color laser prints. Its key benefit is delivering crisp text, vibrant colors, and sharp images with exceptional reliability, though it is specific to certain HP LaserJet models. Key features include high page yield, HP Smart technology for optimized performance, and ease of use for hassle-free printing.
All features
| Colour | Multicolor |
|---|---|
| Model Part Number | Q3964A |
| Brand | HP |
Extended Product Information
FAQs
What printers is the HP Q3964A drum unit compatible with?
The HP Q3964A is compatible with the HP Color LaserJet 2550 and HP Color LaserJet 2800 series printers.
What is the expected page yield for this drum unit?
The HP Q3964A drum unit has an expected page yield of 20,000 pages.
How do I know when to replace the drum unit?
Your printer will typically display a message or indicator when the drum unit is nearing the end of its life or needs replacement. You may also notice a decline in print quality.
Can I touch the drum surface when installing it?
It is strongly recommended not to touch the drum surface. Oils and dirt from your fingers can cause print defects. Always handle the drum unit by its edges.
What does 'OEM' mean for this product?
OEM stands for Original Equipment Manufacturer. This means the drum unit is made by HP, the same company that manufactured your printer, ensuring guaranteed compatibility and quality.
How does HP Smart technology benefit me?
HP Smart technology helps optimize print quality and enhances the reliability of the drum unit and toner cartridges, minimizing user intervention and ensuring consistent results.
What are the ideal environmental conditions for using this drum unit?
The ideal operating temperature is between 15 - 25 °C with a relative humidity of 20 - 80%. Storage conditions should be between 10 - 90% relative humidity.
Troubleshooting
Print quality issues (streaks, faded colors, spots)
Ensure the drum unit is correctly installed. Clean the drum surface gently with a lint-free cloth if accessible (refer to printer manual). Check if the toner cartridges are low or need replacement. Run a printer cleaning cycle.
Printer not recognizing the drum unit
Remove and reinsert the drum unit to ensure it's seated properly. Check for any protective tabs or seals that may have been missed during installation. Restart the printer.
Error message related to the drum
Consult your HP Color LaserJet printer's manual for specific error code meanings. Try reseating the drum unit. If the error persists, the drum unit may be faulty or at the end of its life cycle.
Low page yield despite minimal printing
Verify that the page yield of 20,000 pages is being measured correctly by your printer's software. Ensure print settings are not excessively using toner (e.g., heavy graphics on every page).
Pros and Cons
Pros
- Delivers professional-quality color prints consistently.
- High page yield of 20,000 pages reduces replacement frequency.
- HP Smart technology ensures optimal performance and reliability.
- Easy to install and maintain, simplifying color printing.
- Manufactured by HP for guaranteed compatibility and quality.
Cons
- Only compatible with specific HP Color LaserJet models (2550/2800 series).
- As an OEM product, it may be more expensive than third-party alternatives.
- Requires specific operating conditions (temperature and humidity) for optimal function.
Setup, Compatibility & Care
Compatibility: This drum unit is specifically designed for use with the HP Color LaserJet 2550 and HP Color LaserJet 2800 series printers. Always confirm your printer model before purchasing.
Setup:
- Ensure your printer is turned off and unplugged.
- Open the printer cover according to your printer's manual.
- Locate and remove the old drum unit.
- Carefully unpack the new HP Q3964A drum unit, removing any protective seals or packaging.
- Insert the new drum unit firmly into its designated slot until it clicks into place.
- Close the printer cover and reconnect the power cord.
- Turn on the printer; it may perform a calibration cycle.
Care:
- Store the drum unit in its original packaging in a cool, dry place until ready for installation.
- Avoid touching the drum surface to prevent damage or print quality issues.
- Handle the unit with care to avoid impacts.
- Operating temperature range: 15 - 25 °C.
- Operating relative humidity: 20 - 80%.
- Storage relative humidity: 10 - 90%.
- Regularly clean the printer's interior (following manufacturer instructions) to ensure optimal performance.