Back-UPS Uninterruptible Power Supply - 500VA
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Product Information
Full details
The APC Back-UPS 500VA is designed for home and small office users needing basic protection for essential electronics against power surges and outages. Its key benefit is providing temporary battery power to safely shut down connected devices during blackouts, preventing data loss and hardware damage. A caveat is its limited runtime, suitable for short power interruptions only. This UPS offers 300W of power through four IEC C13 outlets and features a standby topology for reliable surge protection.
All features
| Model Part Number | BK500EI |
|---|---|
| Brand | A.P.C. |
Extended Product Information
FAQs
What is the runtime of the APC Back-UPS 500VA?
The runtime varies based on the connected load. At a 300W load, expect a few minutes of runtime, sufficient for a safe shutdown. At lower loads (e.g., 100W), runtime will be longer.
Can I plug a laser printer into this UPS?
It is generally not recommended to plug high-power devices like laser printers into a UPS of this capacity, as they can draw significantly more power than the UPS can support, potentially causing an overload.
How often should I replace the battery?
The battery typically lasts 3-5 years depending on usage and environmental conditions. The UPS will usually provide an audible or visual warning when the battery is nearing the end of its life.
Do I need to install software?
For automatic shutdown and monitoring features, you may need to install management software. Check the product documentation for compatibility and download links. Basic power protection and surge suppression work without software.
What is the difference between battery backup outlets and surge-only outlets?
Battery backup outlets provide both surge protection and temporary power from the UPS battery during an outage. Surge-only outlets provide surge protection but no battery backup.
What certifications does this UPS have?
This UPS has several compliance certifications including RoHS, C-tick, CE, EN 50091-1, EN 50091-2, GOST, VDE, and REACH.
Troubleshooting
UPS does not turn on
Ensure the power cord is securely plugged into a working wall outlet and the UPS. Press the power button firmly.
Audible alarm sounds continuously
This indicates an overload or a battery issue. Disconnect non-essential devices to reduce load. If the alarm persists, the battery may need replacement or service.
UPS not providing battery power during an outage
Check that the power cord is plugged in and the UPS is switched on. Verify that the connected devices are plugged into the battery backup outlets, not just the surge-only outlets. Ensure the battery is properly seated.
Battery indicator light is off or red
This signifies a potential battery fault or that the battery is not charging. Allow the UPS to charge for at least 8 hours. If the issue persists, the battery may need replacement.
Pros and Cons
Pros
- Provides essential surge protection for connected devices.
- Offers battery backup to allow for safe shutdown during power outages.
- User-replaceable battery simplifies maintenance.
- Compact design takes up minimal space.
- Audible alarms provide timely notifications.
Cons
- Limited runtime for longer power outages.
- Standby topology offers less advanced protection than online/line-interactive UPS.
- Only four outlets may be insufficient for extensive setups.
- Beige color may not suit all aesthetic preferences.
Setup, Compatibility & Care
Setup:
- Connect the UPS power cord to a wall outlet.
- Connect your computer, monitor, and other essential devices to the battery backup and surge protected outlets on the rear of the unit using standard IEC power cables.
- Press the power button on the front of the UPS to turn it on.
Compatibility:
- Voltage: Designed for 230V systems.
- Connectors: Features 4x IEC C13 outlets for output and a C14 coupler for input power.
- Operating Systems: Compatible with most operating systems for automatic shutdown features (requires optional software, not included).
Care:
- Cleaning: Wipe the exterior with a dry or slightly damp cloth. Avoid abrasive cleaners.
- Battery Replacement: The battery is user-replaceable. Refer to the product manual for instructions on safely replacing the Sealed Lead Acid (VRLA) battery when it reaches end-of-life.
- Environment: Operate in a well-ventilated area, away from direct sunlight and excessive humidity.