HOMCOM Fridge - White

First, unplug the fridge. Remove all food items and shelves. Use a soft cloth dampened with warm water and a mild, non-abrasive detergent to wipe down all surfaces. Rinse with a clean, damp cloth and dry thoroughly. Avoid harsh chemicals or abrasive cleaners.

No, the top chiller box is designed for keeping items extra cool, such as beverages, dairy products, or items you want to chill quickly. It is not intended for freezing fresh food or long-term storage of frozen goods.

For general refrigeration and food safety, a setting that maintains an internal temperature between `2℃` and `5℃` (35°F and 41°F) is usually recommended. You may need to adjust based on ambient room temperature and how full the fridge is.

It is recommended to leave at least `5-10 cm` (2-4 inches) of space behind and on the sides of the fridge to allow for proper air circulation. This ensures the compressor can dissipate heat effectively and the fridge operates efficiently.

First, check if the door gasket (seal) is clean and free from any food debris or sticky residues. Wipe it down with warm water. Ensure the fridge is level, as an unlevel fridge can affect the door seal. If the seal is damaged or worn, it may need to be replaced (Info needed: contact customer support for parts).

No, it's best to allow hot food to cool down to room temperature before placing it in the fridge. Putting hot food directly into the fridge can raise the internal temperature, making the compressor work harder and potentially affecting the freshness of other stored items.

Check if the power plug is securely inserted and the power outlet is working. Ensure the temperature control knob is set to an appropriate setting (e.g., `4-5℃`). Verify that the door is closing properly and the seal is intact. Also, ensure there is adequate ventilation around the fridge and it's not overloaded with food, which can restrict airflow.

This usually indicates the chiller box needs defrosting. Unplug the fridge, remove items, and allow the frost to melt naturally. Ensure the door is not left open for extended periods, and the door seal is clean and sealing correctly, as warm air entering causes frost.

A slight humming sound from the compressor is normal. If you hear rattling or vibrating, ensure the fridge is level and not touching any walls or furniture. Check that internal shelves or items are not rattling against each other. Gurgling sounds are typically the refrigerant flowing and are normal.