Star Micronics CB-2002FN Cash Drawer - 8 Bill Compartments - 4 Coin Compartments - 3 Key Lock Positions

Star's series of cash drawers have been specifically designed to link with Star and other industry...

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Product Information

Full details

This guide is for businesses using the Star Micronics CB-2002FN cash drawer, designed to integrate seamlessly with Star and other POS printers. The key benefit is a secure and organized cash management solution with features like a key lock and multiple compartments. Keep in mind that this model requires a compatible POS printer for operation.

All features

BrandStar Micronics

Extended Product Information

FAQs

What is the key lock for?

The key lock provides security by preventing unauthorized access to the cash drawer. It also includes a drawer release function to manually open the drawer.

What kind of printer is compatible?

The cash drawer is compatible with Star Micronics printers and other industry-standard POS printers that have a peripheral drive circuit.

How do I clean the cash drawer?

Use a soft, damp cloth to wipe the exterior of the cash drawer. Avoid using harsh chemicals or abrasive cleaners.

What are the dimensions and weight of the cash drawer?

The dimensions are 410mm (width) x 415mm (depth) x 114mm (height), and the weight is 7kg.

What are the available color options?

The cash drawer is available in Charcoal Grey or Ultra White.

Can I add accessories to the cash drawer?

Yes, optional accessories include under desk Z brackets, a lockable cover, a note holder bracket, and note dividers.

What is the input voltage for the cash drawer?

The input voltage is DC24.

Troubleshooting

Cash drawer does not open when a transaction is processed.

Check the connection between the cash drawer and the POS printer. Ensure that the printer is powered on and that the correct port is being used. Test with a different printer if possible to isolate the issue.

Key lock is not working.

Ensure that the key is inserted correctly and that the lock is not jammed. Try lubricating the lock with a small amount of graphite lubricant.

Cash drawer is difficult to open or close.

Check for any obstructions in the drawer's tracks. Clean the tracks and apply a small amount of lubricant if needed.

Pros and Cons

Pros

  • Secure cash storage with a key lock.
  • Efficient organization with multiple compartments.
  • Compatibility with various POS printers.
  • Durable design for long-term use.
  • Easy integration with existing POS systems.

Cons

  • Requires a compatible POS printer for operation.
  • May require additional accessories for specific needs.
  • Limited to 4 banknote compartments which may not suit some businesses.

Setup, Compatibility & Care

Setup

  1. Connect: Plug the cash drawer's cable into the designated port on your compatible POS printer. Consult your printer's manual for the correct port.
  2. Test: Power on your POS printer and initiate a transaction. The cash drawer should open automatically.
  3. Key Lock: Use the provided key to lock and unlock the drawer. The key also has a drawer release function.

Compatibility

The CB-2002FN is compatible with:

  • mC-Print2
  • mC-Print3
  • TSP100
  • TSP650
  • TSP700
  • TSP800
  • FVP10

Care

  • Cleaning: Use a soft, damp cloth to wipe the exterior of the cash drawer. Avoid using harsh chemicals or abrasive cleaners.
  • Key Care: Keep the key in a safe place. Ensure that you have a backup key in case of loss or damage.
  • Maintenance: Regularly check the drawer's mechanism for smooth operation. If there are issues, consult the troubleshooting section of this guide.

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