Cooke & Lewis Helena Back To Wall Toilet - White

This back to wall toilet from the Cooke & Lewis Helena range features a sleek design perfect for m...

Best current price£245.00from B&Q

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B&QB&Q - Helena White Back To Wall Toilet With Soft Close Seat & Concealed Cistern
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Product Information

Full details

The Cooke & Lewis Helena Back To Wall Toilet is an ideal choice for homeowners and renovators seeking a minimalist, modern aesthetic for their bathroom. Its standout feature is the sleek, back-to-wall design that hides plumbing and simplifies floor cleaning, though it requires a compatible concealed cistern and professional installation for optimal setup.

All features

Model Part NumberHelena
BrandCooke & Lewis

Extended Product Information

FAQs

Is the cistern included with the toilet?

No, this product is the toilet pan and seat only. A compatible concealed cistern must be purchased separately.

How do I clean the soft-close hinges?

Wipe with a soft, damp cloth. Avoid using abrasive sponges or acidic chemicals that can strip the hinge finish.

What does back-to-wall mean?

It means the rear of the toilet pan sits directly against the wall, hiding the waste pipe and connections from view.

Can I replace the seat with a different model?

It is recommended to use the seat designed for the Helena range to ensure proper fit and alignment with the ceramic bowl.

Does this toilet come with installation hardware?

The toilet includes the essential seat and lid, but standard floor fixings and cistern plumbing components are usually provided by the installer or the cistern kit.

Troubleshooting

Seat is loose or shifts during use

Tighten the mounting bolts under the seat hinges; if they remain loose, ensure the gaskets are properly seated.

Weak flush performance

Check the concealed cistern settings to ensure the water level is high enough and the flush valve is not obstructed.

Pros and Cons

Pros

  • Sleek and space-saving modern design
  • Soft-close seat mechanism reduces noise
  • Dual flush helps lower water consumption
  • Concealed pipework creates a tidy appearance

Cons

  • Requires a separate concealed cistern for operation
  • Installation is more complex than a standard toilet
  • Requires sufficient wall depth to house the cistern

Setup, Compatibility & Care

Installation requires a pre-installed concealed cistern behind a false wall or furniture unit. Ensure that your plumbing setup aligns with the back-to-wall outlet configuration before purchase. For maintenance, clean the porcelain surface with non-abrasive bathroom cleaners to protect the glaze. When cleaning the seat, avoid harsh chemicals that might degrade the soft-close hinges, and wipe down with a damp, soapy cloth followed by a dry towel to maintain the finish.

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