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Terma Rolo Electric Towel Rail - Brass - 590 x 900mm

Terma Rolo Electric Towel Rail - Brass - 590 x 900mm

Introducing the Rolo Towel oil-filled electric towel rail, complete with the cutting-edge Terma VE...

Best current price£635.00from Homebase

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Terma Rolo Towel Electric Towel Rail With Veo Element Controller Brass 590 X 900Mm

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HomebaseTerma Rolo Towel Electric Towel Rail With Veo Element Controller Brass 590 X 900Mm
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wilkoTerma - Rolo Towel Rail - Electric - Brass - Gold - 590 x 900mm
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£635.00
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Product Information

Full details

The Terma Rolo Electric Towel Rail in Matt Brass is designed for homeowners seeking a stylish and smart heating solution for medium-sized bathrooms and utility rooms. Its key benefit is advanced Wi-Fi control via the Terma SMART app, offering remote management and energy-saving features. A potential caveat is the requirement for a 2.4GHz Wi-Fi network for initial setup. This oil-filled radiator boasts robust 40mm bars for excellent heat output, a 7-day timer, a 2-hour drying function, and compatibility with voice assistants, all while adhering to eco-design standards.

All features

ColourGold
Model Part Number2046Btu
BrandTerma

Extended Product Information

FAQs

What Wi-Fi frequency is required for setup?

A 2.4GHz Wi-Fi network is required for the initial connection and setup of the Terma VEO element. This may need to be temporarily enabled by your internet service provider and can often be disabled once the connection is established.

Do I need a hub to use the smart features?

No, a hub is not required. The Terma VEO element connects directly to your home Wi-Fi network, allowing control via the Terma SMART app.

Can I control the towel rail when I'm not at home?

Yes, as long as both your smartphone and the towel rail are connected to the internet, you can control it remotely via the Terma SMART app from anywhere.

How do I use the drying function?

The 2-hour drying function can be activated through the Terma SMART app. It will heat the towel rail to a high temperature for two hours and then automatically shut off.

Can this be installed in a bathroom?

Yes, the Terma Rolo is IPx5 rated for safe bathroom use. However, if installing in a bathroom, the pre-fitted UK 3-pin plug must be removed and the unit hardwired by a qualified electrician.

What is the warranty period?

The Terma Rolo Electric Towel Rail comes with a 2-year guarantee.

Can I move the heating element to the other side?

Yes, the smart split (SS1) heating probe is pre-fitted on the right side but can be moved to the left if needed during installation.

Troubleshooting

Towel rail not heating

Check if the VEO controller is powered on and connected to Wi-Fi. Verify the temperature settings in the Terma SMART app. Ensure the unit is not in holiday mode or a scheduled off period.

Cannot connect to Wi-Fi

Confirm you are using a 2.4GHz Wi-Fi network for initial setup. Ensure your Wi-Fi password is entered correctly. Try moving the towel rail closer to the router during setup or resetting the router.

App is not responding

Close and reopen the Terma SMART app. Check your phone's internet connection. Ensure the towel rail is connected to Wi-Fi. Try logging out and back into your app account.

Voice assistant commands not working

Verify that the Terma SMART skill/action is linked correctly in your voice assistant's app. Ensure the towel rail is named clearly in the Terma app and the voice assistant app. Check your internet connection.

Unit shows an error code (if applicable)

Refer to the Terma SMART app or Terma's support resources for specific error code meanings and troubleshooting steps.

Pros and Cons

Pros

  • Advanced smart features controllable via a mobile app.
  • No additional hub required, simplifying setup.
  • Compatible with popular voice assistants (Alexa, Google Assistant, IFTTT).
  • Energy-efficient with Lot20 compliance and smart scheduling.
  • Stylish matt brass finish adds a premium look.
  • Sturdy construction with large diameter bars for good heat output.

Cons

  • Requires a 2.4GHz Wi-Fi network for initial setup.
  • Separate temperature and window sensors (VTS, VOS) are sold separately for enhanced control.
  • Pre-fitted cable has a UK 3-pin plug, intended for non-bathroom locations unless modified for permanent installation.
  • App-based control may be a learning curve for some users.
  • Manual temperature adjustment on the unit itself is limited compared to app control.

Setup, Compatibility & Care

Setup: The VEO element controller connects directly to your Wi-Fi. Ensure you have a 2.4GHz Wi-Fi network available for the initial setup via the Terma SMART app. The controller is pre-fitted to the towel rail (right side, but can be relocated) and simply pushes on. The straight 1.5m cable is pre-fitted with a UK 3-pin plug. Important: For non-bathroom locations like utility rooms, the plug can be used. For bathroom installations, the plug must be removed, and the unit hardwired by a qualified electrician.

Compatibility: Compatible with iOS and Android devices via the Terma SMART app. Works with Amazon Alexa, Google Assistant, and IFTTT. Requires a 2.4GHz Wi-Fi network for initial setup. For enhanced room temperature control, consider the Terma VTS wall-mounted temperature sensor and VOS open window sensor (sold separately).

Care: Clean the towel rail with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the matt brass finish. Ensure the unit is switched off and cool before cleaning.

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