Castle Heaters Designer Electric Glass Panel Heater 2000W - NR20

Designed to look as considered as it feels, the Castle Heaters NR20 Designer Electric Glass Panel ...

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B&QB&Q - Designer Electric Glass Panel Heater 1000W With Smart Wifi Alexa And Remote ControlNr10
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Product Information

Full details

The Castle Heaters NR20 is a 2000W designer electric glass panel heater ideal for living rooms, lounges, and bathrooms, offering quiet, efficient warmth with smart control options. Its primary benefit is the blend of aesthetic design and modern connectivity, though its 2000W output might be excessive for very small spaces. Key features include a tempered glass finish, LED display, two heat settings, thermostat control, app control with timer functions, and compatibility with Amazon Alexa and Google Home.

All features

Model Part NumberNR20
BrandCastle Heaters

Extended Product Information

FAQs

What is the power output of the NR20?

The Castle Heaters NR20 has a maximum power output of 2000W.

Can this heater be used in a bathroom?

Yes, the NR20 has an IP24 rating, making it suitable and safe for use in bathroom environments.

How do I control the heater remotely?

You can control the heater remotely via the dedicated Castle Heaters app on your smartphone or tablet, or through voice commands if linked with Amazon Alexa or Google Home.

Does the heater have a thermostat?

Yes, the NR20 features a thermostat control that automatically maintains your set temperature.

Can I use the heater without connecting it to WiFi?

Yes, you can operate the heater manually using the controls on the unit or the included remote control even without WiFi connectivity.

What are the dimensions of the NR20?

Please refer to the product specifications or packaging for exact dimensions, as these can vary slightly.

How many heat settings does it have?

The NR20 offers two heat settings to adjust the warmth output.

Troubleshooting

Heater not turning on

Ensure the power cord is securely plugged into a working electrical outlet. Check if the main power switch on the unit is in the 'on' position. Verify that the thermostat is not set below the current room temperature.

WiFi connection unstable or not working

Confirm your WiFi router is powered on and broadcasting a 2.4GHz signal. Restart your router and the heater. Ensure the heater is within range of your WiFi signal. Re-initiate the pairing process through the app if necessary.

App or voice control not responding

Check that the heater is connected to WiFi and your smart device is online. Ensure the correct commands are being used. Log out and back into the app. Verify that the heater is still linked to your Alexa or Google Home account.

Heater not reaching desired temperature

Verify the selected heat setting (1 or 2) and thermostat temperature. Ensure the room is adequately insulated and that the 2000W power is sufficient for the room size. Check for any obstructions blocking the heater's vents.

Pros and Cons

Pros

  • Elegant tempered glass design enhances room aesthetics.
  • Smart controls offer convenient remote and voice operation.
  • IP24 rating allows safe use in bathroom environments.
  • Thermostat maintains consistent, comfortable temperatures.
  • Flexible installation options (wall-mount or freestanding).

Cons

  • 2000W power may be too high for very small or poorly insulated rooms.
  • Requires a stable WiFi connection for smart features.
  • App and voice control setup might require initial technical understanding.
  • Glass finish may be prone to smudges.

Setup, Compatibility & Care

Setup: The NR20 can be wall-mounted using the provided bracket or used freestanding with the detachable wheels. Ensure the unit is placed on a stable, level surface or securely mounted at least 15cm from walls and furniture to allow for proper airflow. Plug into a suitable mains socket. For WiFi setup, download the Castle Heaters app, create an account, and follow the in-app instructions to connect the heater to your home network.

Compatibility: The heater is compatible with standard 230-240V mains power. WiFi control supports Amazon Alexa and Google Home, requiring a stable 2.4GHz WiFi network. Ensure your smart device is updated to support these integrations.

Care: To maintain optimal performance and appearance, regularly dust the glass surface with a soft, dry cloth. For deeper cleaning, use a slightly damp cloth, ensuring no moisture enters the internal components. Periodically check the air vents for dust or obstructions. Always unplug the heater before cleaning.

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