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Tranquility Water Features Grand Companion Water Feature - Grey

Tranquility Water Features Grand Companion Water Feature - Grey

Enhance your garden with this stunning water feature by Tranquility. The Grand Companion is a cont...

Best current price£223.00from Homebase

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Product Information

Full details

This guide is for garden enthusiasts looking to add a serene water element to their outdoor space with minimal effort. The Tranquility Grand Companion offers a self-contained, contemporary water feature that requires no mains water or complex wiring, providing an instant tranquil ambiance. While it boasts an easy setup and durable construction, the mains-powered operation means it needs to be located near an electrical outlet.

All features

ColourGrey
Model Part NumberTR/21012-M1.D
BrandTranquillity

Extended Product Information

FAQs

Do I need a special water connection for this feature?

No, this is a self-contained unit. You only need to fill the reservoir with water and connect it to a mains power supply.

How long is the power cable?

The mains-powered version includes a 10-meter cable for flexible placement.

How often do I need to add water?

This depends on evaporation rates in your area. Check the water level regularly, especially during warm weather, and top up as needed to keep the pump submerged.

Can this water feature be left outside in winter?

It is recommended to drain the water feature completely and store it in a dry place during freezing temperatures to prevent frost damage.

What is the warranty period for this product?

The Tranquility Grand Companion Water Feature comes with a 1-year warranty.

How do I clean the water feature?

Use a damp cloth to wipe down the surfaces. For tougher buildup, a soft brush can be used, but avoid abrasive cleaning materials that could damage the finish.

Troubleshooting

Water feature is not pumping water.

Check that the pump is fully submerged and that the power cable is securely connected. Ensure the feature is plugged into a working power outlet.

Water flow is weak or inconsistent.

Verify the water level is adequate. Check the pump intake for any blockages from leaves or debris and clean if necessary. Ensure the pump is correctly positioned within the reservoir.

LED lights are not working.

Confirm the power connection for the feature is active. Check if the LED component is correctly seated or if there is any visible damage to the wiring. If issues persist, contact customer support.

Unusual noise from the pump.

This usually indicates the pump is running dry or has an obstruction. Ensure the water level is sufficient and check the pump intake for debris.

Pros and Cons

Pros

  • Easy to set up and use, requiring no plumbing.
  • Durable and weather-resistant construction for outdoor use.
  • Mains power ensures reliable operation and eliminates reliance on sunlight.
  • Integrated LED lighting adds aesthetic appeal at night.
  • Unique, hand-painted finish for a distinct look.

Cons

  • Requires proximity to a mains power outlet due to its 10-meter cable.
  • The mains-powered nature means it cannot be placed in completely remote garden areas without an extension cord.
  • Polyresin, while durable, can be heavier than some lighter materials.
  • Water level needs to be monitored and topped up periodically.

Setup, Compatibility & Care

Setup:

  1. Choose a stable, level location for the water feature.
  2. Ensure the location is within reach of a mains power outlet using the provided 10-meter cable.
  3. Fill the base reservoir with clean water, ensuring the pump is fully submerged.
  4. Connect the pump to the power supply and switch it on.

Compatibility:

  • Requires a standard outdoor mains power outlet.
  • Suitable for placement on patios, decks, gardens, and other outdoor areas.

Care:

  • Regularly check and top up the water level to keep the pump submerged and prevent damage.
  • Clean the feature periodically with a damp cloth to remove any debris or algae buildup. Avoid abrasive cleaners.
  • In freezing conditions, drain the water feature completely to prevent frost damage.

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