EPOS Sennheiser SC 630 ED Mono Headset - Black

Premium, wired, single-sided headset with Easy Disconnect optimized for use with desk phones. Desi...

Best current price£59.99from Box.co.uk

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Box.co.ukSennheiser Large Black, Silver Century Sc 630 Wired With Noise-Cancelling Headset - Black & Silver
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Laptop OutletSennheiser Black, Silver Century Sc 630 Wired With Noise-Cancelling Headset - Black & Silver
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PCHUB.UKEpos Impact Sc 630
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GamingKitEpos Impact Sc 630
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eBayEPOS 1000554 IMPACT SC 630 Single-sided
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Product Information

Full details

The EPOS IMPACT SC 630 ED Mono Headset is designed for contact center and office professionals seeking premium, wired audio for clear communication. Its key benefit is outstanding sound clarity, particularly in noisy environments, thanks to an ultra noise-cancelling microphone and Active Noise Cancellation. A potential caveat is that it requires a specific bottom cable for connectivity, necessitating a compatibility check before purchase.

All features

ColourBlack
SeriesSC
Model Part Number1000554
BrandEPOS

Extended Product Information

FAQs

What is Easy Disconnect (ED)?

Easy Disconnect is a connector type that allows you to quickly detach the headset from your phone or computer without interrupting an ongoing call. You can then reattach it just as easily to resume the conversation.

Does this headset come with the required bottom cable?

No, the EPOS IMPACT SC 630 ED headset does not include the bottom cable. A compatible bottom cable must be purchased separately based on your specific desk phone or computer connection type.

How do I clean the leatherette ear pads?

You can clean the leatherette ear pads using a soft cloth dampened with water. For more thorough cleaning, a mild soap solution can be used, but ensure they are completely dry before use.

Can I use this headset with my computer?

Yes, you can use it with a computer, but you will need a compatible EPOS bottom cable that connects the headset to your computer's audio jack or USB port.

What is the warranty period for this headset?

The EPOS IMPACT SC 630 headset comes with a 2-year manufacturer's warranty.

Is the microphone adjustable?

The microphone boom arm is typically adjustable to allow for optimal positioning near the user's mouth for best voice capture.

What is the benefit of Active Noise Cancellation (ANC)?

ANC helps reduce ambient background noise for the wearer, allowing for better concentration and comfort during long calls or in noisy environments.

Troubleshooting

No audio / Device not detected

Ensure the headset is properly connected via Easy Disconnect to both the bottom cable and the device. Verify that the correct bottom cable is being used and is compatible. Check the audio settings on your computer or desk phone to ensure the headset is selected as the default audio device.

Poor microphone quality / Audio distortion

Confirm the microphone is positioned correctly near your mouth. Check for any physical obstructions around the microphone grille. Ensure the headset is securely connected. Test with a different bottom cable if possible to rule out cable issues.

Active Noise Cancellation not working

Ensure ANC is enabled via any in-line controls or software settings if applicable. Check for any damage to the earcups which might compromise the seal. Try the headset in a different environment to confirm ANC is functioning.

Call control buttons are unresponsive

Verify that the headset is fully connected. If connected to a computer, ensure any required software or drivers are installed and running. Try reconnecting the headset. Restart your computer or desk phone.

Pros and Cons

Pros

  • Exceptional speech clarity in noisy environments
  • Comfortable for long-term wear
  • Robust and durable build quality
  • Convenient call management features
  • Effective noise reduction for both the wearer and the listener

Cons

  • Requires a separate, compatible bottom cable
  • Wired connection limits mobility
  • Mono design may not be preferred by all users for immersive audio

Setup, Compatibility & Care

Setup:

  1. Ensure you have the correct EPOS bottom cable for your specific desk phone or softphone system. This is a separate purchase.
  2. Connect the Easy Disconnect end of the headset cable to the headset itself.
  3. Connect the Easy Disconnect end of the bottom cable to the headset cable.
  4. Connect the other end of the bottom cable to your phone or computer according to its port requirements.

Compatibility:

  • Primarily designed for use with desk phones that support EPOS Easy Disconnect connections.
  • Compatibility with softphones and computers depends on the specific bottom cable used and the availability of a compatible audio jack or USB port.
  • Always verify compatibility with your specific communication system or device before purchasing, especially regarding the required bottom cable.

Care:

  • Cleaning the Headset: Use a soft, slightly damp cloth to wipe the earcups and headband. Avoid using harsh chemicals or abrasive materials.
  • Ear Pad Maintenance: The leatherette ear pads can be wiped clean with a damp cloth. For deep cleaning, use a mild soap solution and ensure they are completely dry before reattaching.
  • Cable Care: Avoid tightly coiling or sharply bending the headset cables, as this can damage the internal wires. Store the headset with the cable loosely looped.
  • Storage: Utilize the included carry pouch for protection when not in use or during travel.

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